Exam 1
A new support person is learning about tools used to troubleshoot Windows. Which Windows tool is used to identify problems with hardware devices inside or attached to devices?
A) Program Compatibility Troubleshooter
B) Device Manager
C) Task Manager
D) Performance Monitor
B) Device Manager
A technician is setting up a laptop for someone who has trouble distinguishing reds from greens. Which Accessibility setting helps people who struggle to see certain colors?
A) Magnifier
B) Colors
C) High Contrast
D) Color filters
D) Color filters
When installing Microsoft Windows, which login account creation will allow the user to login from any device that can access the internet?
A) Local account
B) Roaming account
C) Backup Operator account
D) Microsoft account
D) Microsoft account
Which of the following accessibility features in Windows reads text to an individual?
A) Narrator
B) Speech Recognition
C) Closed Captions
D) Magnifier
A) Narrator
A technician is looking for a cable which supports both video and digital audio output and is used for gaming consoles. Which connection type supports both video and digital audio output?
A) DVI
B) HDMI
C) 3.5mm AUDIO
D) VGA
B) HDMI
A person wants to see text in a larger font but only as the person is reading that specific text. Which Accessibility feature should the person invoke to have this need fulfilled?
A) Font settings
B) Narrator
C) Magnifier
D) Text size
C) Magnifier
Which is a customization that can be made to a Windows Start menu?
A) Pin and Unpin tiles
B) Change the icon images of the Start Menu items
C) Save Start Menu preset
D) Download Start Menu templates
A) Pin and Unpin tiles
Which folder is the default location for 64-bit app installations?
A) AppData
B) Program Files
C) Program Files(x86)
D) Microsoft Store
B) Program Files
Which service hosts user accounts for Microsoft cloud offerings?
A) Azure IAM
B) Azure Active Directory
C) Active Directory Domain Services (AD DS)
D) Authentication Services
B) Azure Active Directory
You need to share a folder and make sure you can limit the number of users connected to the folder to five users at a time. Which type of share should you set up?
A) Advanced
B) Public
C) Security
D) Basic
A) Advanced
A help desk operator has spent an hour trying to diagnose a reason why an operations manager cannot access Dynamics 365 to perform day-to-day tasks. What should the help desk operator do next?
A) Abandon the issue
B) Continue to try to troubleshoot the issue
C) Escalate the issue
D) Call the app vendor to get help on troubleshooting the issue
C) Escalate the issue
A laptop is not recognizing an external hard drive that has been plugged into it. Which Windows tool should an administrator check first to see if the disk is being recognized?
A) Disk Management
B) Device Manager
C) Computer Management
D) Services
A) Disk Management
If a 32-bit software application is installed on a 64-bit Windows operating system, where is it stored?
A) Documents folder
B) Program Files folder
C) Program Files (x86) folder
D) AppData folder
C) Program Files (x86) folder
A new cloud administrator learns that a virtual machine can be configured to increase or decrease its RAM dynamically based on workload demand. Which cloud feature is this situation describing?
A) Elasticity
B) Scalability
C) Reserved instance
D) Load balancing
A) Elasticity
Which type of document is an agreement between two parties to outline terms and goals for that agreement?
A) MOA
B) MOU
C) AUP
D) SLA
B) MOU
When a user logs onto a network and multiple group policies are applied, which policy takes precedence by being applied last?
A) Local Group Policy
B) Site Group Policy
C) Domain Group Policy
D) Organizational Unit (OU) Group Policy
D) Organizational Unit (OU) Group Policy
A real estate business is looking to implement a BYOD policy for personal mobile devices. Which type of system can help enforce that policy?
A) VPN
B) SMB
C) SIEM
D) MDM
D) MDM
In which action with files and folders are permissions retained as those files or folders are moved or copied to a new destination?
A) Files and folders are copied to a new partition
B) Files and folders are moved to a new partition
C) Files and folders are moved within the same partition
D) Files and folders are copied within the same partition
C) Files and folders are moved within the same partition
Which Microsoft tool is used to manage mobile devices on a corporate network?
A) Azure Resource Manager
B) Compliance Center
C) Security Center
D) Microsoft Intune
D) Microsoft Intune
In a backup strategy that creates a Full Backup once a week, which type, when created on day 4, is quicker to restore?
A) Mirror
B) Full
C) Incremental
D) Differential
D) Differential