Sales Tax
What are the 2 ways sales tax can be billed for a lease account?
What is monthly or upfront?
How long does GMF give customers to payoff the property tax on their lease account once we have invoiced them?
What is 1 year.
What system do we use to quote remaining payments to lease customers?
What is AF.
If a customer does not purchase the vehicle at the end of the lease, this fee is charged to cover the cost of preparing the vehicle for auction.
What is the disposition fee.
What are the two quote types in DM that you use to quote a payoff on lease accounts?
What is customer basic and dealer non-franchise.
Why would a customer's monthly payment on a lease increase or decrease?
What is, if the sales tax rate changes.?
What are the two ways in which property tax can be billed by the state?
What is annually or semi-annually?
When a lease has less than 12 months remaining, what department do you transfer the call to for the remaining payments quote?
What is Lease End.
This fee is charged for GM Financial to take assignment of the lease.
What is the acquisition fee.
What is through their MyAccount.
How long does a customer have to pay off sales tax off their lease account?
What is 30 days.
What is the code in DM that shows the property tax on an account?
What is FAX.
What is the command code used to retrieve the remaining payments quote in AF?
What is LASL.
This fee is charged if a customer drives more miles than allowed in their contract.
What is the excess mileage fee.
When a customer wants to add a wheelchair lift or other special equipment to a leased vehicle, who do we refer them to?
What is GM Mobility?
What are the 3 states in which a customer at times receives a tax credit if they trade in a vehicle or purchase an eco-friendly vehicle (usual the Chevy Volt and Bolt). The credit is deducted from their tax due on a monthly basis.
What are Idaho, Washington, and Connecticut.
What is an abatement?
What is the process of requesting a refund on property taxes paid.
How many days do you quote a remaining payments quote for?
What is 10.
If a customer chooses to terminate the lease before the end of the lease terms, they are charged this.
What is early termination charge.
How is the interest calculated that is charged on a lease account?
What is there is no interest charged on a lease. Trick question!