HR
Bill, John, Jim, Elaine, Mary
What are 7 different types of protection coverage with which you can earn a bonus?
1. VIP furniture
2. Mattress pads
3. VIP mattress
4. Cleaning kits
5. VIP power foundations
6. VIP rugs
7. VIP patio
What are 4 phrases associates should never use when describing a certified mattress to a customer?
1. Sterile
2. Eliminates all bacteria/viruses.
3. Guaranteed contaminant free.
4. Never Used.
Total revenue - cost of goods sold = ?
How many shares of stock are distributed every year to qualifying associates?
93,333 shares
Exempt
If a designer sells a 12 hour package for themselves, how much money do they make?
$489
What is required when a delivery charge is overridden?
Clear comments that can be easily understood.
What 3 categories make up cost of goods sold?
1. Cost of materials
2. Freight
3. Cost of materials with tariffs
At what age do you automatically qualify for 100% of your stock shares?
65
How many hours do you need to work in a rolling 12 months to qualify for FMLA?
1,250
On a design package split with a sales person, what is the commission rate paid at?
7.5%
What are the 5 situations in which a GM may override a delivery fee charge on multiple orders?
1. Partial financing finalized.
2. Commission split requirement.
3. Same day truck deliveries with additional items.
4. Sales errors due to missing items.
5. VIP coupon orders.
What 2 categories make up total financing expenses?
1. Visa/Mastercard/Discover/AMEX
2. Private label credit commissions
If you are 4 years vested but less than 5 years, and you leave the company, what percentage of your shares do you receive?
60%
How many weeks of sales vacation are paid out to a sales person with 10 years of seniority?
3 weeks.
What 5 items are included in a VIP care kit?
1. All purpose cleaner
2. Leather protector
3. Wood polish
4. Cleaning sponge
5. Microfiber cloth
What 2 items will never assembled upon delivery?
1. CMA
2. Accessories
What 7 categories add up to total revenue?
1. Furniture
2. Mattress
3. Furniture protection
4. Decorating solutions
5. Delivery revenue
6. Credit memos
7. Miscellaneous credits
What is the name of the website where you can view your ESOP account information?
What are 5 common line items that show up on a sales persons check?
1. Bonus
2. Fabric Protection
3. Dec Spiff
4. Vacation $
5. ILSLS PD Leave
How many hours does a part time plus designer need to hit to qualify for the year end President's Club?
If a customer is using a trailer to pick up their furniture, how many inches tall must the sides be of the trailer?
There is no required height, but it must have sides.
What 6 expenses go into making up the total sales labor category on the P&L?
1. Sales commissions
2. Sales vacation pay
3. Sales training pay
4. Sales bonuses/spiffs
5. Decorating solutions spiffs
6. Guardsmen/VIP bonuses
What was the start date of Steinhafel's ESOP?
7/4/2020