Flows
Who sends out flows?
Kraken
COS
Change of Supplier
How does a customer move to e.on next
Online
MAM
Meter Asset Manager
Smashed it!
Lillie
Where do we send an onage flow?
To the meter asset manager
UMR
User Meter Reading
What does the customer have to give us first
preferred change of supply date
MOP
Meter Operator
Is it warm in here?
Sheena
What is a D149?
This flow is about the difference between rates if any between night and day
MBR
'might be right' estimated reading
What are the two ways of switching supplier?
Faster and Future
CCS
Central Switching Service
Who told the group boiling a kettle cost £3?
Lillie
What four things do the D150 and the MRI have in common?
Number of dials/digits, meter type, location, energisation status (dead or alive)
DC
Data Collector
What do you tell a customer who is on the faster switch?
If they cancel within the cooling off period they will be billed for the first 5 days
REL
Retail Energy Locator
What band's name was on Sheena's t-shirt?
Duran Duran
What is the D71 flow and where does it go
Kraken sends a D71 with the user's meter reading to the DC.
SSC
What are the three pillars to a smooth switch?
All parties are happy, we must have meter details, and a 'change of supplier' meter reading
TPR
Time pattern regime
Where did Lillie go camping last weekend?
Black Rock Sands