A sequence of activities that uses inputs to produce outputs.
What is a process?
The measure of central tendency defined as the middle value when the measurements are arranged in order of magnitude.
What is the Median?
Variability due to the measuring tool.
What is Repeatability?
A graphic representation of the variation in process output over time.
What is a Time Series Plot or Run Chart?
Sampling strategy that divides the population into homogenous (like) groups before randomly sampling from within each group.
What is Stratified Sampling Plan?
A visual representation showing hand-offs across functional areas.
What is a swim-lane map?
The measure of central tendency defined as the measurement that occurs most often.
What is the Mode?
Variability due to the operator.
What is Reproducibility?
A visual tool used to evaluate whether the data is normally distributed.
What is Histogram?
Used when you need to quantify the critical drivers/factors that impact a metric
What is a Driver Tree?
The symbol on a detailed process map that indicates a decision point.
What is a diamond?
The measure of central tendency defined as the sum of the values in the data set divided by the total number of values in the data set.
What is the Mean?
A measure of accuracy over the range of the gage (the measurement tool).
What is Linearity?
A type of bar chart showing discrete data categories in descending prioritized order.
What is a Pareto Chart?
The number of times a defect happens is an example of this type of data.
What is Discrete Data?
A visualization of all movements of a part or a person on the layout of the shop floor or work area.
What is a Spaghetti Diagram?
A calculation based on the distance of each data point from the average value.
What is the Standard Deviation?
The consistency of a measurement tool over time.
What is Stability?
Variation that is unusual or sporadic.
What is Special Cause Variation?
The length of time it takes to process a claim is an example of this type of data.
What is Continuous Data?
Visual representation of the process at a level where the team can understand what data may be needed.
What is a Detailed Process Map?
The difference between the largest and smallest values of the data set.
What is the Range?
Examining the way your data is measured to see if the measurement itself is a big part of the variability of the data.
What is MSA or Measurement System Analysis?
A properly annotated picture that is that is worth "a thousand words".
What is a good graph?
Sampling Strategy that starts with a randomly chosen unit and samples every kth unit thereafter.
What is Systematic Sampling?