What is the credit limit on the account? and where do i find this?
The maximum value of unbilled charges customers are allowed to accumulate each month.
Call monitoring
200
how can i get MVP on my service?
by subscribing to any 7/15/30 data plan
200
how do i check to see the activation date of my plan on liberate?
services/comverse/audits/Mtr
200
What is internal Portal used for?
This is used to check data /prepaid balances. As well as to activate various plans.
300
What can my Flow reward Points be used for?
To off set the cost of a modem, to offset the cost of a phone to redeem for american advantage mileage points
300
What do i use to check to see what type of Phone a customer has and send the setting?
Device MAnager
300
What do i need to do if i have reached my credit limit on my phone and i have been disconnected?
Pay the amount that you have been exceeded by and extra so that i am able to make calls upon till my account has been refreshed....which is when my new bill is generated.
300
How do i activate a PTP on an account?
How do I activate a Payment Plan?