Starter
Checkin
Platinum/ Shift lead
Teeliner
Department SOP
100

You aren't supposed to be back here. 

What I say to anyone other than redshirt and shift lead hanging out in starter?

100

"Please return that to your car."

What is an outside beverage?

100

You don't look familiar, May I see your ID.

Who is an unrecognized Platinum member?

100
Follow me right this way.

What is a guest runner guide?

100

In the starter rail

Where do I keep my beverage?

200

"We haven't heard from you, are you still interested in playing tonight?"

What is a no response text?

200

"Let me radio to see if those two bays are ready to send you up."

What is a two bay flex event?

200

Priority waitlist, Free gameplay hours, upgraded clubs, 20% off food. 

What are some of the platinum membership benefits? 

200

"Its my Birthday!"

Are you folks celebrating anything?

200

What I type when someone adds to the waitlist. 

What is QTIP?

300

Your game time did start at that reservation time, but the bay will be ready when you arrive. 

What is a late reservation? 

300

It needs to be store bought with a list of ingredients.

What is an outside dessert?

300

I will pull up your membership and tell you who. 

Who is on a Platinum membership? 

300

Your bayhost will be right over in the mean time let me tell you about some features we have. 

What is a bay tour?

300
It is brought into the shift for only myself. 

When can I bring food to work?

400
5 minutes and 10 minutes 

When do we call players on the assignment list?

400

Due to popularity and staffing we don't have that section available currently.

Can I get a second floor bay?

400

Im sorry we will not be able to give you benefits today.

What is a Platinum member is not present?

400

ANYTIME a bayhost is not present.

When is a bay tour given?

400

That needs to be delivered to the side door of the venue.

What is a package delivery?

500

Put a Player on a hold.

What is the player will not be here within 15 minutes?

500

Baycontrol, Pie, and Floorplan staffed sections. 

What do I check before assigning a bay?

500

Before and After each bay usage. 

What are Club cleaning and Club checks? 

500

20 minutes before the end of my shift.

When do I do club checks? 

500

Where I look to read recent department announcements. 

What is Work Chat?