Housing
Coordinated Entry
HMIS/ETO
ECM
Case Management 101
100

What is the highest support level of housing?

PSH - Permanent Supportive Housing

100

What is the acronym for the Coordinated Entry System?

CES

100

What does HMIS stand for?

What is the Homeless Management Information System

100

What does ECM stand for?

Enhanced Case Management

100

What is a counseling method that helps people change their behavior by increasing their motivation and commitment 

What is Motivational Interviewing

200

Where would I go to sign someone up for county housing opportunities in SB County?

200

How often are general CES Meetings ?

2x Month
200

What does ETO stand for?

Efforts to Outcomes

200

What form is the care management plan? (form letter)

What is form D

200

What is the event called when the U.S. Department of Housing and Urban Development (HUD) requires communities nationwide to conduct comprehensive counts of their unhoused community members during the last 10 days of every other January

PIT Count (Point in time count)
300

What is the first step to get someone ready to be referred for housing thru coordinated entry?

Document Ready

300

Who should attend CES Meetings? 

case managers/program managers/outreach

300

How long do you have to enroll someone in a program in HMIS?

72 hours

300

What insurance must someone have to be eligible for ECM services?

What is CENCAL

300

The goals on the ISP should be driven by whom?

What is the client

400

True of False:  You must have a birth certificate to be document ready

False - two forms of identification are necessary could be Social Security Card and Passport etc.

400

What is the first step in coordinated entry? Hint: there are four basic steps 

Access

400

How often do you need to do a review for a client in HMIS?

Annual Review

400

What form is the comprehensive assessment for ECM? (form letter)

What is Form C

400

What is the framework for human service delivery that is based on knowledge and understanding of how negative experiences affects people's lives, their service needs and service usage. 

What is Trauma Informed Care

500

What is the name of the good samaritan housing program that assists with applying for SSDI benefits while assisting with housing?

HDAP - Homeless Disability Advocacy Program
500

Who oversees the Coordinated Entry System?

Santa Barbara County Homeless Services

500
What kind of income changes should be reported in HMIS?

What is all of them

500

True or False:  On the ECM referral form The Member's Primary Contact should be a staff name/phone

What is FALSE

500

What is the one activity you can mandate for clients to do under Housing First?

Case Management

600

What is the lowest support level of housing?

Mainstream Housing

600

What does COC stand for in homeless services?

Continuum of Care

600

When does the ROI expire in HMIS?

What is three years and one day prior to entry

600

What is the timeframe allotted to complete form b/c after client is in outreach?

What is 14 days after Outreach approval

600

True of False:  Write ups are a responsibility of a Case Manager to develop

What is FALSE

700

What is the recommended VI score for RRH?

4-7

700

What is a Coordinated Entry System?

 an evidence-based strategy that focuses on housing and service coordination designed to link homeless people to the most appropriate housing solution based on their needs.

700

What act requires that all communities have HMIS?

Hearth Act

700

What does each letter in SMART goals stand for?

Specific/Measurable/Attainable/Relevant/Time

700

Name one principal of housing first.

  • Immediate access to permanent housing with no housing readiness requirements.
  • Participant/client choice and self-determination.
  • Recovery orientation.
  • Individual and participant/client-driven supports.
  • Social and community integration
800

What is the difference between section 8 and project based section 8 ?

What is Section 8 you have a voucher for the open market; project based is attached to unit

800

What is considered a Coordinated Entry site?

What is shelters/outreach sites

800

If a client is in shelter they should be enrolled in shelter and what other program?

What is coordinated entry.

800

When do you submit for I?

What is when you check the medi-cal portal and they are assigned another provider.

800

Who should you call if you made a mistake in hmis?

What is Quality Assurance

900

How many different housing authorities are there in SB County?

What is 2

900

Who else can access Coordinated Entry System?

What is all providers that are in HMIS

900

When can you administer a new VI?

What is annually 

900

How long should you wait to submit for E after client leaves program.

What is 30 days

900

Is moving to another shelter considered a positive shelter exit? 

What is No it is a negative exit. Continuing their homeless cycle.

1000

What population is the highest priority for all housing authorities?

What are veterans.

1000

When do you exit from the Coordinated Entry System?

What is when they move to Permanent Housing

1000

How can you create a CH verification using HMIS?

What is the entry/exits dates

1000

What should you check before submitting form E

What is that they are not enrolled in another Good Sam ECM providing program

1000

What is your number one goal as a Case Manager?

What is HOUSE YOUR CLIENT