Policies & Procedures
For a deposit to be credited for the same day, it needs to be made by this time.
what is 2 p.m.?
Customer enters the building, what should they hear
What is welcome to Goodwill, the color of the week is blue?
Minimum number of people to enter the building
What is two?
There is a form due the first Friday of the month
What is the facilities checklist
PAF is an acronym for what.
What is Personnel Action Form?
The amount a cashier’s drawer can be off.
What is $7?
Coke inventories are due when
What is payroll Monday by 12 p.m.?
Safe will not open, what do you do
What is contact Rick Stubbs or Bill Tursi after checking the batteries?
Director of transportation
Pamela Hebert is not available, who do you contact
Who is Debbie Brown?
What are set alarm and everyone exits together?
The registers stop working who would you call
Who is IT, 239-995-2106, ext 2205?
Money is kept in the 2 places
What are the safe and the registers?
Customer cuts finger on sign holder what do you do
What is fill out Customer Incident form and preserve the evidence for Maritza?
You call someone in HR and they do not answer what do you do
What is leave a message with name and store number?
VIP phone numbers can be used by whom
Who is the customer in front of you?
invoices are required to be sent to which corporate email or emails.
What are newgoods@goodwillswfl.org and invoices@goodwillswfl.org?
Procedure when alarm company calls and states burglary alarm going off
What is dispatch the police?
Aisle ways have a minimum clearance
What is 3 feet?
Goodwill is closed what two days each year
What are Thanksgiving and Christmas?
Someone finds money, who gets an email
Who are Cindy, LP, DD, and Pam?
roundup supports several missions name two
What are housing and CRCs?
Shoplifting steps
What are see customer enter, see customer approach merchandise, see customer conceal or consume, constant observation and see customer pass all register areas.
Two times a day we perform what
What are safety dances?
Employee is out for 3 days what is the requirement to return to work
What is a doctor note?