Mission Possible
Sustainability in Action
Goodwill Retail Operations
Thrift Store Challenge
Goodwill Team Power
100

What is the mission of Goodwill NY/NJ?

What is empowering individuals with disabilities and other barriers to employment to gain independence through the power of work?

100

What happens to unsold donations at Goodwill?

What is they’re recycled, repurposed, or responsibly discarded?

100

What is the primary purpose of Goodwill retail stores?

What is to generate revenue that supports Goodwill’s mission, including job training and placement services?

100

Name one item you can commonly find in a Goodwill store.

What is clothes, books, electronics, or furniture?

100

What’s one way to support your coworkers at Goodwill?

What is active listening, teamwork, or giving positive feedback?

200

How does Goodwill support people who face barriers to employment

What is through job training, career counseling, and job placement services?

200

What’s one major environmental benefit of shopping secondhand?

What is reducing waste and saving resources?

200

True or False: The revenue generated from Goodwill’s retail stores is used to fund community programs and workforce development.

What is True?

200

What color tag means a sale this week?

What is Customize based on store policy — or say “varies by week!”

200

What’s something you can do to help a new team member feel welcome?

What is introduce yourself, show them around, or check in with them?

300

What year was Goodwill founded in the U.S.?

What is 1902?

300

$300 | How many pounds of textiles are kept out of landfills each year thanks to Goodwill NY/NJ?

What is millions of pounds annually?

300

How do Goodwill retail employees contribute to the mission of Goodwill?

What is by helping customers, managing donations, and providing a positive shopping experience that supports the nonprofit’s work?

300

Why do people love thrifting?

What is to save money, find unique items, or support a cause?

300

Name one internal program or benefit offered to employees.

Use a real example like employee assistance, tuition support, or training.

400

What does “barriers to employment” mean in the context of Goodwill’s work?

What are personal, social, or economic challenges that make finding and keeping a job harder?

400

What does "circular economy" mean, and how does Goodwill support it?

What is reusing products to reduce waste and consumption?

400

What types of items are typically sold in Goodwill stores?

What is clothes, furniture, books, electronics, and home goods?

400

What’s one way to support Goodwill even if you don’t shop in-store?

What is donating, shopping online, or spreading the word?

400

Why is employee engagement important for mission-driven work?

 What is it boosts morale, productivity, and impact?

500

 Name one way Goodwill helps individuals beyond providing jobs.

What is offering training, mental health support, or career counseling?

500

rue or False: Donating to Goodwill helps reduce your carbon footprint.

What is True?  

500

 How does Goodwill support sustainability through its retail stores?

What is by promoting the reuse and recycling of donated goods, thereby reducing waste and conserving resources?

500

True or False: Every item sold helps fund job training and community programs.

What is True?

500

Share one way you personally connect with Goodwill’s mission.

This one is open-ended for team discussion!