Change Management
This term describes the methods and manners used by a business to implement change internally and externally.
What is change Managment
This concept refers to the idea that businesses must continuously evolve to stay competitive.
What is Change
This factor involves the impact of employees and their roles within the business during a change.
What is Human Resources (HR)
A business must have this clear and desired state to guide its change efforts.
What is a vision for change?
This change model consists of three phases: Unfreeze, Change, and Refreeze.
What is Lewin's change model?
The first step in implementing change management is to do this.
What is define the change?
True or False: Change is avoidable and can be managed by ignoring external forces.
What is False
External competition is an example of which type of influence on a business?
What is operating influence?
This step in the strategic planning process focuses on allocating resources and setting priorities for change.
What is strategic planning?
The second phase in Lewin’s model involves implementing new processes and managing this key challenge.
What is uncertainty?
Collecting and analyzing data during change implementation helps identify these obstacles.
What are gaps and resistance?
A business's ability to do this in response to change determines its survival.
What is competitiveness?
These legal forces can significantly influence change in a business, often affecting policies and regulations.
What are macro factors
Change initiatives require businesses to focus on these three key areas.
What are content, process, and people?
This eight-step model emphasizes engaging stakeholders and ensuring they understand the vision for change.
What is Kotter’s change management model?
This group is responsible for leading and overseeing the change process in an organization.
What is the change management team?
What is external influence?
This aspect of change often involves unexpected forces requiring a business to adapt quickly.
These cultural elements within a business can either support or resist change.
What is organizational culture
This aspect of strategic planning outlines the reason for the change and the goal to work towards.
What is motivation?
This step in Kotter’s model focuses on forming a powerful coalition to lead the change.
What is creating a sense of urgency?
Successful change management requires ongoing adjustments and returning to this stage if needed.
What is implementation?
What is evolution?
Change can provide this opportunity for businesses to grow and improve.
What rank did Mr Olivier hold in the South African National Defense Force?
First Lieutenant.
Establishing this within an organization is essential to ensuring that all employees understand the purpose of the change.
What is unity?
In Kotter's model, this final step solidifies the change within the organization’s culture.
What is making it stick?