NI OR NAH
NQ OR NAH
FILL IT IN
OBJECTIONS
SILLY GOOFY
100

They keep saying IM NOT F**KING INTERESTED

MARK NOT INTERESTED

100

Single spanish speaking man! 

NQ

100

(I understand completely.) These days you can never be too careful. I can assure you that we are a very ethical and established company. We have been testing water for many years and have become one of the oldest and largest companies in our industry. ___ __ ___ ________ ___ ______ ___ _______ _____ __ ____ ____ ___ ___ _________ ___ _____ ___ _____. I promise you will have a lot of fun with the water test and the information you receive will be very useful to you and your family

All of our technicians are badged and background checked by Home Depot and are professional, well trained, good people.  

100

WHAT IS TORI'S FAVORITE COLOR

GREEN

100

WHAT DOES ABC STAND FOR?

ANSWER BENEFIT CLOSE

200

I keep saying objections back to back but I am interested in the water test just confused on how its complimentary 

QUALIFIED, set that appointment

200

My name is Jan, I'm retired but during the day I play tennis with all my friends and almost never have an opening for all the retired time slots. :/

Still qualified, just have to work with her on our times we have for retired folk, maybe she has a day where she is open to a 2-3

200

(That’s a great question) In most areas the test results are similar. However, we do find variations depending on what water supply you’re on. ___ ________ ____ _____ _____ ___ ____ ____.  Also, the condition and age of the pipes that get the water to your house and the plumbing in your own home can alter the quality of the water. Therefore, it’s best to test the water right from the point of consumption, your kitchen faucet.

Some communities have more than one water source.  

200

WHERE DOES ELERA LIVE?

LELAND

200

WHAT DAYS DOES JOSEPH HAVE OFF? 

THURSDAYS * I WILL TAKE SATURDAYS @ 1 TOO*

300

I just spoke with my wife and she isn't okay with doing this

NI

300

Burke call comes in for Greensboro and is extremely interested, they bought the house with a WH system that doesn't use salt and they aren't happy with it. 

NQ. Greensboro is not somewhere we cover. 

300

(I can appreciate that) I'm sure that it is, we're not saying that ____ __ ________ _____ ___ ____ _____. I'm sure you'll find the test very informative and be surprised with the results. Since there is no cost or obligation, you have nothing to lose.

there is anything wrong with your water.  

300

WHAT COLORS ARE THE FLOWERS ON MELISSA DESK?

PURPLE, BLUE AND WHITE

300

HOW DOES THE OUTGOING BURKE SCRIPT BEGIN?

Hi this is _____ with Ms. Burke’s office, I was returning your phone call. Did you receive one of our cards in the mail? And you just purchased your home?

400

Why does my spouse have to be there? I mean I can get her to be there but this just doesn't make sense to me and are you going to try to make me buy something? Is this a scam? 

Qualified, just hit all the objections

400

2 people in the home, Rob & Angie. Rob is extremely worried on how the water may be effecting his appliances, he's replaced the dishwasher 4 times now due to the water quality. He also is worried that his kid, angie might be effected by the water quality especially with how the news is portraying Wilmington water. 

NQ single man. 

400

That’s great! I’m sure our water technician would love to exchange ideas with you. ___ _____ ___ ____.... ___ ______ ___ ______ ______ __ ____ _____ __ __.  

One thing for sure...your comments and opinions would be very valuable to us.

400

WHAT WAS TOMMYS DOG'S NAME? BONUS 400 POINTS: WHAT BREED?

JAX / CHOCOLATE LAB

400

WHAT SCRIPTS OFFER A $25 GC

HDS, CCS, HDW, BURKE.

500

Lets say you get a HDS call, and they keep hitting you with back to back objections but would happy to set if you answer them properly and then they tell you that this is actually a wrong number even though you've went through most of the call. Is there even a point to save this or are we marking it NI. 

NO set the appointment, just answer the objections and get the updated information/qualified questions. 

500

Lets say you get a Burke call, and they have a WH system and they keep saying they are not happy with it because of how it works. You ask the qualifying questions and they state they're unhappy with it because since they moved in its leaving their skin feeling slimy and like the soap is never fully rinsed off, but this is their first time having a WH system. They have no other information on this system besides it uses salt.

NOT qualified. It's leaving actually a working system, its their natural oils rising to the surface.

500

(I can appreciate that) We do run a few tests that does revolve around your drinking water. However, we also run tests that have more to do with the way the water affects other things around the house, such as your water using appliances, ___ ____ ______ ________ ___ ____, ___ ___ ________ ____ ______ __ ___ ____ ___ ____. All of the tests are fun and provide very useful information.

how much laundry detergent you use, and the appearance and taste of the food you cook.  

500

WHERE DID TORI WORK BEFORE HERE? BONUS: 500 WHAT DOG DID SHE GET TATTOOED ON HER? 

PAWVILLE / GOLDEN RETRIEVER

500

DOES TOMMY HAVE KIDS? 

NO