FAQ
Software
Where we at? (Sales Process)
What we offer
Good to know
100

The Dragon A400 machine, center support lifter, marker, engraver, laser pointer, technology package, and Bend-Tech Dragon Software.

What is included with the Dragon

100
This software can create a single 3D part

What is EZ3D?

100

I think we have everything we need, thank you. 

Product proposal 

100

This is offered by support to help troubleshoot problems outside of emailing/calling.

What is a support session?

100

This material cannot be flipped using the flip function 

What is angle iron?

200

The Dragon comes with this for 12 months 

What is warranty

200

This software was made for the hobbyist to create things like roll cages and bumpers

What is PRO?

200

I'll send this up the ladder and let you know. Should be good to go. 

Product proposal

200

One of the largest benefits of the Bend-Tech operation

Everyone being under one roof?

200

One of the reasons that your end cut can start on the correct path but is off towards the end of cutting. 

What is material heating/expanding?

300

Your Dragon A400 is shipped partially assembled. All Dragon A400 machines are fully assembled, calibrated, and tested at headquarters. Then, the machines are partially disassembled for shipping. Your Dragon A400 comes with a comprehensive assembly manual.

What does setup/install look like?

300

This software was created to aid manufacturing but is no longer available to the public.

What is Industrial?

300

Can we take off the shipping if we pick it up? Please send the crate information so I can get it to my guys.

End of negotiations heading to close. 
300

The benefit of being under one roof

No finger pointing to other companies

300

1x1 aluminum square and angle is notorious for doing this which creates cuts and holes out of tolerance.  

What is "walking" on the support?

400

We keep a full stock of this 

What is parts

400

This happens when you want to export to a CAD like solidworks.

What is cutting information get's deleted?

400

What would be the discount if I bought two?

Negotiations

400

Three ways for the customer to get trained by us and two ways to train themselves 

onsite, in-house, virtual. Tutorials, YouTube videos.

400

This happens when larger material is in the machine (6x2) (6x6) and causes the machine to need to be stopped. 

What is lifter collision?

500

From the front, back, top, or either side; it depends on how your shop is set up and what you are cutting.

How do you load the machine?

500

This makes Bend-Tech software relevant/different. 

What is bending calculation? 

500

I've got this in for a funding request. 

PRODUCT PROPOSAL

500

DAILY DOUBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This is offered by the sales staff to a prospect who is interested in our equipment.

Solutions and expertise 

500

These machine upgrades have consumable items. 

WESS and DESS

Wess: Pumps, Teflon

Dess:Teflon