A working document used by directors, manageers, and frontline leaders during a gemba to gather information about the unit
What is Status Assessment Sheet
100
The process of narrowing the scope of your project.
What is Scope
100
Visiting the place where the work is done.
What is Gemba
100
When was GPC built?
What is 60 years ago
100
The Japanese word for an Improvement Opportunity
What is Kaizen
200
The use of visual tools throughout the organization to standardize work, see problems, track improvements etc.
What is Visual Management
200
Identify the 5 components of a SIPOC.
What is
1. Supplier
2. Input
3. Process
4. Output
5. Customer
200
Activities that do not meet the value-add criteria but, but are essential for our work
What is Non-Value added activities
200
GPC was first built to service which population?
What is patients with TB
200
This methodology is used to maximize value, minimize waste, and improve quality of care
What is Lean
300
This tool is used to reduce variation, improve performance, sustain improvements, and offer a standardized approach
What is Leader Standard Work
300
This is the process for continuous improvement
What is PDSA
300
How the work wil be done when the project is implemented.
What is Future State
300
Where are standard work audit boards found and what standard work is currently being monitored?
What is
1. Shift report process
2. Hand hygiene
300
Define the Three criteria for Value-Added work
What is
1. Customer must be willing to pay for it
2. It muse be done right the first time
3. The product or service must be transformed
400
What are the components of a Continuous Improvement Board?
What is
1. Issue identification cards
2. PICK chart
3. Work in progress
4. Work completed
400
Two tools that can be used to help you get to the root cause of an issue
What is
1. 5 Y's
2. Fishbone Diagram
400
Visually documents a process and enables teams to quickly see improvement opportunities within the process and begin defining improvement opportunities
What is Value Stream mapping
400
How many CI Boards are at GPC and where are they found?
What is 3. One is a mobile. One is in Ro's office. One is in the office beside Ro's office.
400
A process for organizing your workplace and the steps involved are:
What is 5S.
Sort
Shine
Set in order
Standardize
Sustain
500
Identify the 7 tools to help with Lean Management
What is
1. Daily Huddles
2. Continuous Improvement Board
3. Status Assessment Sheet
4. Standard work audit board
5. Performance dashboard
6. Breakthrough improvement lane
7. Leader standard work
500
The 5 goals of the VCH True North Strategy are:
What is
1. People First
2. Provide best possible care
3. Promote better health for our communities
4. Develop the best workforce
5. Innovate for Sustainability
500
Identify each component of an A3
What is
1. Issue
2. Background
3. Current Condition
4. Problem Analysis
5. Target Condition
6. Countermeasures
7. Implementation Plan
8. Follow Up
500
This group helps guide process improvements within GPC.
What is the Steering Committee
500
The 8 wastes in health care
What is
Defects
Overproduction
Waiting
non-utilized staff
transportation
inventory
movement/motion
excessive processing