Product
What type of note do you leave when you call a patient?
What is the Call Coordination note.
How many minutes is a brain MRI at SoCal Radiology - Riverside?
45 minutes
What email address should your emails come from?
orders@goldenpacificimaging.com
Can a patient scan for an MRI with an IUD implanted in the U.S. at Hollywood Healthcare and Diagnostic Imaging?
Yes, a patient can scan with an IUD at Hollywood.
Why is it important to know if a patient has any metals on or in their body?
What does it mean when a patient is in the With Radiologist bucket?
That we are waiting on a report from the radiologist.
Which imaging center offers a wide bore machine?
What is, Beverly Hills.
When you call a patient and have to leave a message, what number do you leave for them to call back?
(323) 286-4620
Where is a tragus piercing?
The ear
How many weeks should a patient wait to get an MRI after getting a new tattoo?
Where do you find the patient's order?
In the documents tab or via the email from the referring provider.
Which is [currently] the only imaging center that offers XRs?
Beach Imaging
Where do you find the email template to inform the referring provider of the patient's scheduled appointment?
In CA-Specific Resources under Email or in the message templates.
Can a patient with a bullet or bullet fragments in their body proceed with an MRI?
No. They cannot proceed.
What is the unit of measurement for a MRI machine's magnet?
What is Tesla
What three buckets will you be working out of everyday?
What are the Ready, Contacted, and Not Performed buckets?
What is the magnet strength of all Onsyte MRIs?
1.5T
If you have to reschedule a patient, what should be included in your notes and the rescheduling email to the provider?
Why the patient had to be rescheduled.
While screening a patient for their MRI scan, a patient mentions they have an insulin pump, what would your follow-up question be?
Will the patient be exposed to radiation during an MRI?
No, a MRI is a large magnet but CT and X-Rays do subject the patient to very low levels of radiation.
A patient is running late to their appointment and needs to reschedule. Which action do you take?
Mark Exam Not Performed, No Show, then reschedule/ready to schedule.
New Hope has three locations. Where are they?
DTLA, Santa Ana, Bakersfield
True/False : We only use the product to search for appointment availability.
False.
PT answers YES, he has a cardiac pacemaker. What is your next question?
“Do you have a medical implant card you can provide us via email or text?”
If a patient weighs 450lbs and is 6'4 which two locations would be the best for them to scan at?
What is Hollywood Healthcare & Diagnostic Imaging - Los Angeles or Mission Imaging - Colton