GPS Features
FEATURE: Graduate's Service Technicians always arrive in branded, clean uniforms and trucks.
BENEFIT: You know that you are working with a professional pest control company that takes pride in its work!
BENEFIT:
***Customers can see their account balance, open invoices, service orders any time - day or night! ***Customers can pay their invoices with credit card or ACH conveniently, securely any time that's good for them! ***Customers can easily reach out with questions or download pics of bugs for us to identify!
FEATURE: Graduate's online Customer Portal
Pool House
GradShield Gold Plan
GradShield Warranties
Our GradShield Service Plans are all Annual Plans - you are covered throughout the entire year! No 0 or 30 day warranties like with our 1X corrective services. We come back whenever you need us throughout the year - no extra charge!
Wood pile near the house or a structure
Hey I noticed your woodpile is close to the house/shed/other structure. Have you seen any grassy clumps or sawdust when you got wood for fires this past winter? That wood pile close to the house can be conducive to both mice, rats and carpenter ants.
FEATURE: Full time office customer service representatives who answer phones, provide real-time personalized service to answer questions and schedule appointments. When you contact the office, same day response time – often within 30 minutes!
BENEFIT: Graduate makes it easy for you to do business with us!
You receive real-time answers and quick scheduling to handle your pest problems, from someone who is friendly, knowledgeable and personal. No waiting and hoping someone will remember to call you back.
BENEFIT:
*** Our Call-Ahead service let's customers know they are on the schedule the next day, notwithstanding weather. It's a great way to keep them updated on our services.
***Technicians can easily text or call customers when they are on their way to their appointment. Helps the customers feel in control and prepared.
FEATURE: Graduate's Call-Ahead Calls and Texts Service for our customers.
Pavement ants
GradShield Silver Plan
Feeling ANTsy? - Part 1 - We have a year-round deal for you!
Get rid of those ants and save $100 on your corrective ant treatment when you sign up for one of our GradShield Prevention Plans!
Play Scapes, patio with citranella or other evidence of family using their yard
Hey it seems you really enjoy the outdoors! I'm with you - when the weather's great, that's where I want to be. Are you guys ever bothered by mosqitos or ticks?
FEATURE: Graduate offers multiple ways for customers to reach out to our staff!
BENEFIT: The folks at Graduate respect your time and are happy to communicate with you in a way that's most convenient for you!
Customers can reach us through our new Customer Portal, emails, texts, phone calls, Facebook, and website - you can even text our office directly at it's main number!
BENEFIT:
We call or email all our GradShield and Residential customers the week after their service, to check in to:
***Make sure they knew about and understood their service and service report; AND
***Encourage our customers to give us feedback on our service! Let them know we care.
FEATURE: Graduate's After-Service Feedback calls.
Hornets nest in the soffit of the 2nd floor of a Victorian home
GradShield Gold Plan
Feeling ANTsy? - Part 2 - Until June 30th!
Based on a mailer going out this week - we offer a FREE corrective ant treatment when you sign up for a one of our GradShield Service Plans!
Wooded property
What a beautiful piece of property you have. Are there trails out there? Do you guys ever spend time in the woods? Do you find that ticks and mosquitoes are a problem?
FEATURE: Graduate offers Tiered Annual Service Plans that provide year-round protection, with affordable monthly payment plans that are designed for every budget.
BENEFIT: Each of our tiered service plans is designed to give you just the right level of pest control comfort and health, based on your needs and your budget.
BENEFIT:
This internal program, where we spot-check services each month:
***Demonstrates to the customer our commitment to quality,
***Identifies opportunities for continual team training, AND
***Encourages consistency in how we provide service to our customers.
FEATURE: Graduate's Quality Assurance Program
Carpenter ants with spider webs in the window jam of a ranch house
GradShield Silver Plan
Heard the BUZZ?
Mosquitos and ticks can be a real pain! Sign up for our GradShield Mosquito and Tick Reduction Plan and save $100!
Spider webs in the eves, on the windows, in the doorway(s)
You have a nice home! I noticed quite a few cob webs in the windows and eves. They're sticky and can become unsightly as they catch dirt and bugs. We can help you with that and keep your house free of spiders and those ugly webs!
FEATURE: Graduate is a local, family-owned business with 140+ 5-Star Google Reviews
BENEFIT: We are your neighbor and will go the extra mile to earn your confidence and loyalty. Unlike many of the large mega-companies, we will provide you with high quality, personalized service every time!
BENEFIT:
***Our digital forms work with our PestPac database to make filling out GradShield plan agreements easy, accurate and efficient.
***Customers can easily sign their agreements electronically and receive copies for their records, which makes signing up for our Service Plans even more of a user-friendly experience.
FEATURE: GradShield Easy-Sign Digital Service Agreements
Woods on the property
GradShield Emerald Plan!
OR
Mosquito & Ticks Plan!
When those Bees and Wasps start to sting…
When stinging insect season begins, we offer a FREE nest treatment when you sign up for a preventative GradShield Plan. Great deal!!
Pool house with high grasses in the landscape
Nice pool! You guys enjoy it throughout the summer? Those grasses are a nice accent! How do handle the mosquitoes and ticks that these grasses might attract?