GRIT
A patient becomes frustrated with a billing issue. Despite their anger, you stay calm and offer a clear, patient explanation until the situation is resolved.
What is Composed
What word reflects showing compassion and understanding for others’ experiences?
What is Empathetic
What word describes staying honest and adhering to strong moral principles, even in tough situations?
What is Integrity
What word reflects working collaboratively toward shared goals with your team?
What is Team-driven
You carefully review a patient’s treatment plan, catching a small error before it becomes an issue.
What is Thorough
What word describes the ability to bounce back and stay strong, no matter the challenge?
What is Resilient
Despite a stressful week, you walk into the office with a cheerful attitude, lifting everyone's spirits
What is Joyful
During a team meeting, you share feedback that’s honest and respectful, staying true to your values while considering the team’s feelings.
What is Genuine
What word reflects prioritizing the well-being and satisfaction of the people you serve?
What is Patient Focused
What word describes working quickly and effectively to minimize wasted time and effort?
What is Efficient
What word reflects using sound judgment and careful thought to navigate difficult situations?
What is Wise
What word describes maintaining an optimistic and encouraging attitude, even in tough situations?
What is Positive
What word reflects being practical and making decisions based on good judgment?
What is Sensible
Your team exceeds its monthly performance goals by working together and staying focused on shared objectives.
What is Success
What word reflects being alert and noticing small but important details?
What is Aware