Show Me The Money
Everytime you sell VIP, you get paid this % inside your commissions
What is 4%
These 3 'P's are ALWAYS covered
What is Pee, Puke, Poop
After a test rest on the XSensor, which 3 brands do you bring the customer to?
What are TempurPedic, Aireloom and BRB
Restocking fees apply to all categories in the store, except for these 2 categories
What are rugs and accessories
This is the amount of time you have to use Steinhafels cash
At time of purchase
These are the 2 bonus tiers available to you, assuming you're consistent with VIP
What is 13% and 18%
This is the #1 reason, VIP claims get denied
What is not being specific about what caused the incident
This is what actually absorbs excess heat while you fall asleep.
What is Phase Change Material
The percentage cost for both our VIP Plans are these percentages
What is 17.5% or 19.5% for VIPPETS
Product damage needs to be reported within this time frame
What is 48 hours
To qualify for the 13% bonus tier, your delivered VIP must be between these thresholds
What is 7.01%-7.99%
1 contract, eventually, maxes out. This is the cost of the 'max out'
What is $20,000
In order to qualify for the 120 NSG, this is needed on the order.
What is a mattress protector
A customer will receive a 20% discount on VIP, when they purchase 1 of these 2 design hour packages
What are 12 & 25
Steinhafels offers a price match guarantee for how many days after a sale is written?
What is 30 days
To qualify for the 1% bonus tier, your delivered VIP must be between these thresholds
What is 8%+
While we encourage a claim be filed immediately after the incident, a customer has this number of days to open a new claim
What is 30 days
Cabins, guest bedrooms and kids rooms are great buzzwords for this 'in-house' mattress brand
What is Dreams
The extra designer discount is available on which design package hours?
What is 9, 12, 25
While delivering a new mattress, we will also haul away old mattresses for this price.
What is $29.95
Beginning fiscal year 26, to qualify for the 18% VIP bonus tier, your delivered percentage must be at this threshold
What is 8.5%
If a VIP plan is cancelled post-delivery, a customer has this number of days to call and cancel
What is 30 days
These 4 items are non-returnable from the mattress dept.
What is pillows, sheets, protectors and power foundations.
A don't use it...don't lose it certificate is valid for this number of days.
What is 90 days
Most mattress deliveries, that are local, are free over this threshold
What is 999