For financing, this is the company we use
What is Wells Fargo
ESOP is an acronym, meaning this
What is Employee Stock Ownership Plan
After a test rest on the XSensor, which 3 brands do you bring the customer to?
What are TempurPedic, Aireloom and BRB
Restocking fees apply to all categories in the store, except for these 2 categories
What are rugs and accessories
This is the amount of time you have to use Steinhafels cash
At time of purchase
Everyday, we offer 3 financing options. Name those 3 options.
What is 6 mo no minimum 0% interest, 12 mon 499 0% interest, 72 mo 8.99% 499 minimum
Steinhafels offers a recliner only delivery option. This is the cost of that service.
What is $99
This is what actually absorbs excess heat while you fall asleep.
What is Phase Change Material
The percentage cost for our VIP Plan is this percentage
What is 15%
Product damage needs to be reported within this time frame
What is 48 hours
When selling a decorating package, you can finance the sale for this term.
What is 12 months
This is the name of the credit card company that we do not accept as a form of payment
What is American Express
In order to qualify for the 120 NSG, this is needed on the order.
What is a mattress protector
A customer will receive a 20% discount on VIP, when they purchase 1 of these 2 design hour packages
What are 12 & 25
Steinhafels offers a price match guarantee for how many days after a sale is written?
What is 30 days
To qualify for 72 month financing, a customer must spend this amount
What is 499
The acronym CMA, stands for this
What is Customer Must Assemble
Cabins, guest bedrooms and kids rooms are great buzzwords for this 'in-house' mattress brand
What is Dreams
The extra designer discount is available on which design package hours?
What is 9, 12, 25
While delivering a new mattress, we will also haul away old mattresses for this price.
What is $29.95
A customer qualifies for our 'volume discount' at this threshold
What is $12,500
This product category is tax exempt....all the time
What are Lift Chairs
These 4 items are non-returnable from the mattress dept.
What is pillows, sheets, protectors and power foundations.
A don't use it...don't lose it certificate is valid for this number of days.
What is 90 days
Most mattress deliveries, that are local, are free over this threshold
What is 998