Graeter's History
What year was Graeter's founded?
1870
What is our signature flavor?
Black Raspberry Chip
The French Pot Process
What is the difference between and upsell and and add-on?
making the price of something they have already ordered higher versus offering them an item they haven't ordered yet
Where can you find the first aid kit?
Shelf by the mop sink
Cincinnati
How do you describe Buckeye Blitz?
Chocolate Peanut Butter Ice Cream with peanut butter cookie dough and dark chocolate chunks.
What are the Golden 3?
Upsells, Add-ons, Sweet Rewards
Name a possible add-on for an ice cream cake.
Candles or cards
Name all the types of pies that we carry.
Black Raspberry Chip, Butter Pecan Turtle, Buckeye Blitz
How many generations of Graeter family members have run the company?
Four
What is in Caramel Macchiato?
Coffee-Caramel Ice Cream with toffee pieces and milk chocolate caramel truffles.
Name the Graeter's 1-2-3 priorities.
Guests, cleaning, restocking
How much does it cost to add rainbow sprinkles as an upsell?
50 cents
How many ounces are in a Big Scoop?
5 oz.
What are the names of the husband and wife duo who founded our company?
Louis and Regina
What vegan options do we offer?
Sorbets
"MEGA" stands for memorable, engaging, genuine, and...?
Authentic
Name at least two things that a customer can exchange their $5 reward for instead of money off their order.
Small teddy bear, ceramic mug, pair of pint coozies, or a soft sided cooler.
How many pints come in a small travel pack?
6 pints
1920
Name all the year round flavors that contain milk chocolate chips.
Toffee Chip, Peanut Butter Chip, and S'mores
Foundations, interactions, service, habits
What is the price of a single scoop cup after tax?
$5.72
The three Graeter Family members currently running the company are?
Bob, Rich, and Chip