Solutions
What is the name of our men's line?
Latitude
Step 1
Great and introduce
IPad/pos support
Ics
New return %
26% or higher
What year was this salon open?
May 14, 1996
Most sold product
Nourishing leave in
Step 2
R, review
Someone just put an application in
Ashly
Payroll %
Under 38%
I'm scheduled a 6/7 when do I get to leave?
If we're slow at 6 of we're busy 7 if we have a call off 7 you closes.
What are the 4 products in the nourishing line
Shampoo, conditioner, leave in, oil
Step 3
E , engage
Router/ cc terminal
Foundation
Between cut time standards
Under 2 min
What are we supposed to say to every customer when they walk in the door?
Hi! Welcome to Great Clips!
Most expensive product
Root boost heat protection chirl whip mouse
Step 4
A, ask
I'm kicked out of my adp app and can't get in
Chloe
Repeat return %
76% or higher
We're on a level 2 snow emergency at opening. What do we do?
Delay for 2 hours and back people off
Name all 8 shampoos.
Nourishing, moisturizing, clarifying, Violet, tea tree, kids 3 in 1, latitude 2 in1, latitude daily moisturizing
Step 5
T, thank and invite back
I have a day off and want to pick up a shift.
Nancy
Haircut time standards
12-15 min
What are the 3 core brand elements
Comfort, Freedom, connection