Great Clips
Product
5 Steps
Customer Service
Sanitation
100
The amount of salons Great Clips has open in the US and Canada
What is 3500
100
Humidity resistant, firm, flexible hold hairspray
What is Big Sexy Hair Spray and Play
100
The first step in our 5-steps
What is Greet and Introduce
100
List two of things that makes GC different than any other salon
What is our advanced online check-in and our clip notes
100
The process for disinfecting combs and guards
What is rinsing to remove hair, place in soapy water for 10 minutes, transfer to barbicide for 10 minutes, rinse and place in covered container to dry.
200
The year that GC was started
What is 1982
200
An Argon Oil blend that can be used for the hair and skin
What is GC Nourishing Oil
200
The second step in our 5-steps
What is connect through consultation
200
The first way you connect with your customer
What is a sincere greeting
200
The first step of disinfecting brushes
What is remove all hair
300
List two of the three pillars our brand is built on
What is comfort (be our guest), freedom(no waits) and connection(listening counts).
300
The only product we carry that KILLS lice
What is Ladibugs Mint Serum
300
The third step in our 5-steps
What is create the cut and talk product
300
One way to make a customer feel comfortable in your chair
What is keep conversation professional and about hair!
300
The number of towels you may have on top of your station
What is one per customer
400
The GC vision is
What is Working together to build the most profitable salons by delivering the most powerful and enduring brand
400
A daily care shampoo made with Protein and Glycerin for normal to dry hair
What is Redken Go Clean Daily Care
400
The fourth step in our 5-steps
What is confirm satisfaction
400
Each customer should be told how to reduce their wait time by using this
What is online check-in
400
The reason we use sanex strips
What is throw them in the trash not put them on the floor. The is a State Board Requirement
500
The main reason Great Clips is so GREAT!
What is the stylist
500
A firm hold styling gel that provides maximum control for hard-to-hold styles
What is Paul Mitchell Super Clean Sculpting Gel
500
The fifth step in our 5-steps
What is thank and invite back
500
The last thing we should say to our customers
What is we'll see you in 4-6 weeks
500
The process after having a customer with lice in your chair
What is take drape, apron and any towels to washer and start the wash. Disinfect tools, station, chair and wash hands. Do not touch anyone!