5 STEP CUSTOMER CONNECTION
WHAT ARE WE ABOUT
WHO IS GREAT CLIPS?
POPULAR STYLES
LET'S TALK PRODUCT!!
100
Step number 1?
What is GREET AND INTRODUCE
100
KEY FOCUS AREAS (1 OF 3)
What is BE OUR GUEST
100
mascots name
What is Sudz
100
Popular in the 1920's & coming back today shaved sides & part often cut in. Al Capone wore this & rapper G easy & Maclamore can be seen wearing this today
What is prohibition undercut
100
Head Full of Pests put this product line to the test
What is ladi bugs
200
Step 2?
What is CONNECT THRU CONSULTATION
200
key focus 1 of 3
What is no waits
200
home of the _____ for the tech savvy customers
What is online Check in
200
Cut at Zero degrees, smooth surface, no texture Think (Rapunzel)
What is one length
200
dry itchy irritated scalp or even oily try this line
What is tea tree
300
Step 3?
What is CREATE CUT TALK PRODUCT
300
Key focus 1 of 3
What is listening counts
300
our motto think.... Tony the Tiger
What is it's gonna be GREAT!
300
Very short Interior lengths long exaggerated exterior length May or may not be blended think (Joe Dirt)
What is mullet
300
your guys love crew But your pocket doesn't? try this line
What is great clips men's formulated after American Crew
400
Step 4?
What is CONFIRM SATISFACTION
400
great clips vision
What is working together to build profitable Salon by delivering the most powerful and enduring brand
400
we connect with customers ____ zone
What is comfort
400
skin blending up gradually to longer, straight up the head to the Recession area, top length varies. think (you're in the army now!)
What is high and tight
400
hair lost it's Oomph?? give it a pick me up now With this line
What is great clips volumizing
500
Step 5?
What is THANK & INVITE BACK
500
great clips commitment
What is create customer loyalty to great clips by connecting with their comfort zone
500
what do we guarantee
What is all products and services
500
all over very short uniform layer very texturized and spiky Think( don't get dust in you eyes!)
What is A pixie
500
Dry, Frizzy, or fried tresses? try this line!
What is great clips nourishing