ATTRACTING & DEVELOPING HUMAN RESOURCES
The process of attracting individuals to apply for jobs that are open
recruiting
The methods of Appraisal include ranking and rating techniques, are the most common way to measure performance.
Judgmental Method
The financial remuneration given by the organization to its employees in exchange for their work
compensation
The process of dealing with employees who are represented by a union
labor relations
Teaching operational or technical employees how to do the job for which they were hired
training
these measures of performance include actual output (i.e., number of units produced), scrap rate, dollar volume of sales, and number of claims processed.
Objective
An attempt to assess the worth of each job relative to other jobs
job evaluation
The process of agreeing on a satisfactory labor contract between management and a union
collective bargaining
Teaching managers and professionals the skills needed for both present and future jobs
development
A sophisticated rating method in which supervisors construct a rating scale associated with behavioral anchors
behaviorally anchored rating scale (BARS)
Things of value other than compensation that an organization provides to its workers
benefits
The means by which a labor contract is enforced
grievance procedure
A formal assessment of how well an employee is doing his or her job
performance appraisal
Performance appraisal of managers done by their boss, peers, and subordinates
360-degree feedback
the process of plotting a long-range plan for employees career
career planning
Workers whose contributions to an organization are based on what they know
knowledge workers
Two basic categories of appraisal methods commonly used in organizations
Objective Method & Judgmental Method
Who said, “The only thing worse than training your employees and having them leave is not training them and having them stay.”
Henry Foird
a plan whereby basic coverage is provided for all employees but employees are then allowed to choose which additional benefits they want (up to a cost limit based on salary).
cafeteria benefit plan
a person who works for an organization on something other than a permanent or full-time basis.
contingent worker