Training Videos
When you cut open a box should you cut towards or away from you? Why?
Away- so you will not cut yourself.
Should heavy items be at the top or bottom of the bag?
Bottom so it does not crush items.
Why is it important to be friendly as a bagger/ grocery clerk?
You are the last person the customer interacts with at the grocery store.
If there is no bar code what should you do?
Manually enter the item .
What is stocking?
means to fill the shelves in the store with groceries.
What should you always check when you are stocking a product?
The date
What the first thing you should do with the customers?
Warm greeting and ask paper, plastic, or resuable?
True or False
You need to be able to understand when to get help and when to problem solve.
Trye
What does it mean to balance the cash registers draws?
It is the sales from the day + beginning of day totals = Amount in the Drawer
What does ROTATION mean?
Making sure the closest date is in the front.
How should you bag raw meat?
Away from other items to ensure safety of customers.
If you are stocking shelves and a customer comes up to you, what should you do?
Don't ignore. Stop what you are doing and assist them.
what do you think is the hardest part of chashier?
Opinion
What is the bar code?
The bar code contains information about the price of the item.
Why is rotation important?
Things may go bad- like milk, eggs, fresh juices.
What is an important tip when bagging?
Bag frozen together, bag like items together, don't over or under pack, use appropriate size bag
How should you come prepared to work?
Body?
Clothes?
Attitude?
Clean clothes, showered, double check for body order, have a good attitude once you come in
Do you think it is hard to work with customers?
Opinion
What does fragile mean?
Things that can be easily crushed.
If you needed 2 items should you use a case or get them from the Single Shelf? Why?
Single Shelf- you should only open a case when you need 7 or more items.
True or False:
Bread should go in the middle or bottom of bag.
FALSE- it will get smooshed
Name something appropriate you would say to customer shopping
Hello
Have a good day
What is beginning balance?
Knowing how much is in your cash register at the beginning of your shift.
What is a checkstand?
The area with the bags. It is important to keep the bags nice and neat and in order.