Bacteria that are harmless and can even be beneficial are called:
Nonpathogenic
The four Service Essentials are Connect, Consult, Create and:
Complete
The release of energy within a cell necessary for specific body functions is caused by:
Catabolism
What is the term that describes the absorption process that allows some molecules to pass through the skin?
Transdermal penetration
The growth phase of hair is known as the:
Anagen Phase
What occurs when the circulatory system carries bacteria and their toxins to all parts of the body.
General Infection
The Connect service essential involves establishing rapport and building:
Credibility
The primary function of the excretory system is to:
eliminate waste/toxins from the body
The chemical conversion of living cells into dead protein cells is known as:
keratinization
The catagen stage of hair is known as the
Transition Phase
The infection control procedure that kills certain pathogens (bacteria, viruses and fungi) with the exception of spores on nonporous surfaces, tools and multi-use supplies, is referred to as
Disinfection
How often should a skin analysis be performed?
Every time the client comes for a service
Adipose tissue in the subcutaneous layer insulates the body, which is known as:
Thermoregulation
What is the term that refers to factors that are influenced by genetics and hormones?
Intrinsic aging
The dormant or shedding phase of hair is known as the:
Telogen Phase
The eradication of all microbial life, including bacterial spores, is
Sterilization
Producing functional, predictable and pleasing results during a service describes which service essential?
Create
Antigens provoke a(n):
Immune Response
Eighty percent of facial aging is caused by cumulative UV exposure referred to as:
Photoaging
What is the average working temperature of soft (strip) wax
109° F (43° C)
The infection control procedure that kills certain pathogens (bacteria, viruses and fungi) with the exception of spores on nonporous surfaces, tools and multi-use supplies, is referred to as
Disinfection
Customizing a facial or body service, then performing the protocol, is a Create service essential known as:
Treat
Which layer of the skin gives the skin its elastic quality?
Dermis Layer
What is the technical term for a lack of pigmentation of the skin caused by a decrease in activity of melanocytes?
Leukoderma
How often should an eyebrow pencil be sharpened?
Before and after each use
The regulatory agency under the U.S. Department of Labor that enforces safety and health standards in the workplace is
OSHA
Reactions that may happen during or after a treatment are known as:
Contra-actions
The arrector pili muscle causes:
The hair to stand on end
White, enclosed keratin-filled cysts that form a hard ball beneath the outer layer of the skin are known as:
milia
Soft (strip) wax should be applied at a 45-degree angle and ________
In the direction of hair growth
When performing first aid for bleeding wounds, what is the next step after bleeding stops?
Secure cloth with bandage
Who should a client contact to report experiencing mild redness and irritation after a facial?
The service provider
The portion of the muscle joined to movable attachments such as bones, movable muscles or skin is known as the:
Insertion
An infection in the hair follicles caused by bacteria, shaving or clothing irritation is known as:
folliculitis
In what direction is hard wax commonly applied at first, before it is spread and smoothed with a spatula?
Against the direction of hair growth
To avoid burning a client with an exfoliation or peeling treatment, a patch test can be performed on the inside of the client’s arm or
Behind the Ear
Any contra-actions noticed during the treatment are included on the:
Consultation Record
The bone that forms the back of the skull, indenting above the nape area, is the:
Occipital
Dry skin can be identified as having:
small pores and flaky areas
When removing wax during a hard wax procedure, always hold the client’s skin
Taut
The thermal breakdown of the skin caused by intense heat is called:
Pyrolysis
Try to greet the client within the first
10 Seconds
Cells that fight bacteria and other foreign substances are called leukocytes or:
White Blood Cells
The result of the melanocyte dying and not producing any pigment is called:
Hypopigmentation
Before starting a waxing treatment, alert your client to concerns or reactions that can occur on the skin, such as:
Erythema, allergic reaction, peeling
What happens when an alkali is placed in water?
Alkali decreases the concentration of hydrogen ions
When introducing yourself to a client, use poised, calm movements to project confidence and
Competence
The submandibular lymph node is located:
Underneath the mandible
What common skin cancer tends to appear translucent, has irregular borders and tiny blood vessels running through it?
basal cell carcinomas
What action is recommended if bruising occurs during a temporary hair removal service?
Apply Cold Compress