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B
C
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E
100

What is "Co-pay"

100

What is "Co-insurance"

100

What is "NPOP"

100

What is "Premium"

100

What is "Deductible"

200

What is "LEP"

200

What is "HUD"

200

Give 1 billing intent

200

Give 1 billing job aid

200

Give 1 billing call type

300

What can you see in the "Billing Overview" Part of Maestro

300

What can you see in the Billing "Payment Method History" Part in Maestro

300

What can you see in the "Billing History" part of Maestro

300

Why do we offer Repayment Plans?

300

Give 3 requirements for Repayment Plans

400

Show the "Payment Method History" Part in Maestro

400

How do you compute for LEP

400

Run and Explain the "Repayment Calculator"

400

Show the "Billing History" part in Maestro

400

Show the "Billing Overview" part in Maestro

500

Navigate the "Establish Repayment Plan" intent

500

Navigate the "General Billing Questions" intent

500

Navigate the "Manage LEP" intent

500

Navigate the "Premium Payment Discrepancy" intent

500

Navigate the "Refund a payment" intent

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