A false message goes viral in student WhatsApp groups: “School is closing early.” Teachers are unaware, students are leaving campus, and the phones won’t stop ringing. You need to send out a clear, verified message … FAST. Which communication tool should be used first?
A. Email
B. WhatsApp Group Message
C. School PA System
D. Social Media Post
What is the School's PA System
According to Media Richness Theory (Daft & Lengel, 1986), complex and urgent situations require “rich” media that allow for immediate feedback and multiple cues. The PA system is the fastest, most direct way to clarify misinformation and reach everyone in the building at the same time. It avoids delay and confusion compared to email or social media.
The vice principal can’t find the supervision schedule. Teachers are double-booked and frustrated. You overhear that different versions of the schedule are saved across multiple devices. Something needs to change. What’s the most efficient solution?
A. Send printed versions to staff weekly
B. Store the latest schedule in a shared Google Drive folder
C. WhatsApp the schedule to everyone daily
D. Post it on the staffroom noticeboard
Store the latest schedule in a shared Google Drive folder
This reflects best practice, where shared Google Drive folders reduces confusion and improved efficiency. Google Drive ensures real-time access, reduces duplication, and keeps everyone updated. According to the Technology Acceptance Model (TAM), user-friendly tools that are useful are more likely to be adopted.
Ms. James, a new teacher, is struggling with lesson planning and doesn’t know who to ask for help. She’s unaware of strategies shared by experienced teachers and keeps repeating common mistakes. What knowledge-sharing solution would help most?
A. Host a weekly “Best Practice” meeting
B. Give her a printed handbook
C. Assign her extra administrative duties
D. Wait until next term to review her work
Host a weekly “Best Practice” meeting
This approach aligns with the SECI Model, where tacit knowledge (in teachers’ heads) becomes explicit and shareable during meetings. These communities of practice support mentoring, boost staff morale, and reduce repeated mistakes
Your school is lagging in innovation. Students want more tech, parents want faster responses, and teachers want easier grading tools. Leadership is hesitant to invest in new systems. It’s time to recommend something forward-thinking. What trend should the school adopt first?
A. AI-powered chatbot to answer parent queries
B. A bulletin board for announcements
C. More PA announcements
D. Weekly assemblies for Q&A
AI-powered chatbot to answer parent queries
AI tools allow schools to provide constant communication, reduce workload on administrative staff, and meet the expectations of modern parents and students. It’s future-ready and aligns with the Ministry of Education's digital transformation strategy.
ABC Secondary School set up a physical suggestion box near the school cafeteria, it is still empty at the end of the month. What is a better way to collect real feedback from students and staff?
Threaten to cancel recess until ideas are submitted
Announce a suggestion day with snacks
Create a Google Forms Suggestion Box
Hire a psychic to sense people's opinions
Create a Google Forms Suggestion Box
Snacks might help, psychics may be expensive, but a Google Form is anonymous, easily accessible and allows everyone to share their ideas without paper or without the pressure.
Why is WhatsApp not ideal for clarifying school-wide misinformation?
It is too visual
It is unrealistic
It does not reach everyone at once
It is not approved by the Ministry
What is It does not reach everyone at once
WhatsApp groups may not include all stakeholders and messages can be misread or delayed.
Why is it more efficient to use digital schedules instead of printed schedules?
It is too colourful
Printed schedules leads to outdated versions and waste
It is expensive
Staff enjoys paper copies
Printed schedules leads to outdated versions and waste
Printed versions become outdated quickly and there can be confusion with different versions leading to inefficiency
How can we share teaching strategies to enhance student learning?
Use the Moodle platform for teachers and students to access
Use a WhatsApp Chat
Printed copies of lessons plan
Share in staff meetings
Use the Moodle platform for teachers and students to access
The Moodle platform will be the best used as there can be access for both teachers and students, and it is readily available on mobile or laptop.
Why might school leadership resist digital transformation?
Too much excitement
Fear of unfamiliar technology
Risk of job loss
Teachers do not like innovation
Fear of unfamiliar technology
Resistance to technology usually comes from lack of knowledge and training and fear of change.