Is cooperation an outcome or a process?
Process
What are two key elements to establishing a positive and cooperative communication climate?
recognition and praise
a reaction to a perceived attack on our self-concept and self-esteem
Defensivness
True or False. Listening effectively is one of the most critical traits a group member can exhibit
True
What is our professor's name?
Professor Tighe
An enveloping tone created by how we communicate in groups
Group Climate
Yes or no. Does praising or offering recognition inauthentically or indiscriminately poison the group climate?
Yes
providing excuses that absolve us of blame—even when no evaluation occurs
Self-justification
An attention-giving, cooperative effort by the listener to focus attention on the other person, not on oneself
Support Response
What is our team's name?
AFOOFA
What does competition necessitate?
The failure of the many for the success of the few
Yes or no. Do praise and recognition have to be a top-down process
No
praise–criticize–praise
Criticism Sandwich
Listener attempts to shift the focus of attention from others to oneself by changing the topic of discussion
Shift Response
What are all of our names?
Sam, Luke, Emory, Karlie, Megan
Our strong tendency to be influenced more heavily by negative than positive information
What is negativity bias?
True or False. It is important to praise improvement?
True
Personal goals of group members that are not revealed openly and that can interfere with group accomplishment—can create a defensive atmosphere.
When a group member is ready to pounce on a point made by a speaker
Ambushing
What country are the students from for our COIL project?
Ecuador
When there is at least a 3-to-1 positive-to-negative ratio in how you act toward other group members
Tipping Point
What are Praise and Recognition considered in a group climate?
The building blocks
The more someone tries to control us by telling us what to do, the more we are inclined to resist such efforts or even to do the opposite.
Psychological reactance
Seeking additional information from a speaker by asking questions
Probing
What did our group all have in common for our collage?
We all like to travel or we are family/friend oriented