Hyatt Acronyms
Call Handle Time
What is AHT?
First Contact Restolution definition (in your own words)
What is 'colleagues are empowered to resolve and offer compensation for post-stay complaints received by guests'?
Location of first Hyatt House
Where is 'near LAX'?
Canada, New Brunswick
Melon of H2O
What is watermelon?
Cases Closed in 60 minutes
What is CPH?
Post stay compensation bonus code when charging hotel
What is STAYEMP?
Country of first international location
Where is China/Hong Kong?
Africa, Ethiopia
What is Hyatt Regency Addis Ababa?
Band who was thankful and unalive
What is 'The Grateful Dead'?
To resolve right away
What is FCR?
Colleague error empowerment
What is 1,500 points?
Name of Loyalty program prior to WOH.
What is Gold Passport?
Indonesia, Makassar
What is Hyatt Place Makassar?
Absorbent and yellow and porous is he
Who is SpongeBob SquarePants?
Price match program
What is BRG?
Top refund amount we can offer as compensation.
What is $300 USD?
Hyatt House's previous name.
Indian Ocean, Maldives
What is Park Hyatt Maldives Hadahaa?
Celebration of declaring independence
What is 4th of July holiday?
What is MMS?
What we write in Reserve after compensating
What are 'Guest Experience Comments'?
Hyatt property whose atrium has influenced hotel design.
What is Hyatt Regency Atlanta?
What is Explora Rapa Nui?
Animal in Patti's profile picture
What is a chicken?