What is Communication Style of Conflict Management?
100
A routine task is one in which the group performs processes and procedures that have little variability and little likelihood of change. ( True or False. )
True.
100
A process by which a joint decision is made by two or more parties.
What is Negotiation?
100
Seeking information from an angry group member, so one can understand his or her anger.
What is Probing?
200
The overt recognition that conflict exists in a group and the direct effort to manage it effectively.
What is Confrontation?
200
Conflict are always about task accomplishment. ( True or False. )
False.
200
The escalating cycle of negative communication that produces destructive conflict.
What is Conflict Spirals?
200
This final step when all else fails, to defuse a group members anger.
What is Disengage?
300
This style is a win-win, cooperative approach to conflict.
What is Collaborating Style?
300
Beliefs are what we _______ is true or probable.
What is Think?
300
Negotiating strategy in which one party initially competes or acts tough, then cooperates and relaxes demands.
What is Reformed Sinner Strategy?
300
Distracting yourself when old wounds resurface.
What is Distraction?
400
The act of calming the agitated feelings of group members during a conflict episode.
What is Smoothing?
400
In relationships poisoned by mistrust, what might be seen as a ploy gain.
What is Collaborative Attempt?
400
GRIT stands for ______________.
What is Graduated and Reciprocated Initiatives in Tension?
400
_________ is a form of the smoothing technique of collaborating.
What is Validation?
500
This style yields to the concerns and desires for others.
What is Accommodating Style?
500
What two things need to be recognized when conflict arises.
What is The Interconnectedness of Task Relationship Dimension?
500
Concrete things that one party wants in a negotiation.
What is Positions?
500
__________ is a common companion of group conflict.