Housekeeping
Upselling
Guest Service
Hotschedules
PINSTACK
100

Do the red Stretchy's get placed in the blue linen bag?

What is no! they get turned back to sales 

100

How much does it cost to add more game card points?

What is 25 points for $4

100

Who can change TV Channels for a guest?

Who is Managers

100

When do schedules get posted?

What is Monday afternoon.

100

What does the different color swipe pads in the game room represent?

What is:

Blue- Non Prized Video Games

Green- Ticketed Video Games

Rainbow- Prized Video Games

200

What size table clothes go in Main? VIP?

What is 52x120 in main

What is 90x90 in VIP

200

How much is a second souvenir bowling pin?

What is $25

200

What completes a PINSTACK uniform?

What is 

Black Pinstack button up

Dark wash Jeans, Black Belt, Name Tag, Apron(PH)

Hair pulled & Black non- slip shoes

200

How do you update your availability?

What is availability approval tab 

200

What bowling ball sizes do we provide?

What is size 7-15

300
Are the bottled sodas in VIP Closet free for grabs?

What is NO!

300

Do Guests pay for Pinstack Perks?

What is initial download no however there is a membership upgrade for $20

300

What are our Core Values?

What is Integrity, Respect, Service, Excellence & Fun?

300

When is the earliest time to request off?

What is 2 weeks.

300

Who is our awesome GM?!?! AGM?!?!

Who is Rudy & John

400

When does the linen bag needs to be taken outside near the dumpsters?

What is filled up

400

How do you add restaurant food to the birthday tab? What about individual orders?

What is through Zach or Maxmillian

What is through a server?

400

What 3 things must be completed before walking party back to event space?

What is check lane cleanliness, ensure reserve hold is set on lanes, and check in Zack or Maxmillian 

400

Who do you call if you are late? What if unavailable for your shift?

What is Call the park and speak with MOD.

What is communicate with your direct supervisor.

400

What are the height & weight requirements on each attraction?

What is:

High Ropes Course- 48in, at most 250 Lbs.

Rockwall- 44in & at least 40 Lbs.

Bumper- Cars- 44in



500

What areas do Party Parents pay out at?

What is Bowl desk or Host Stand

500

What platters can be ordered day of?

What is:

Chips, Salsa & Queso

Chicken Tenders, Fried Eats, Boneless wings

Kingpin Pizza & WTF Platter

500

What is the Game Card Jingle?

What is

500

What do the block off dates represent?

What is unavailable to be off

500

What is the Code Adam Procedure?

What is obtaining parent's information concerning lost child and communicating to Management.