Team Types
Northwestern Mutual needs many different skills to lead to better product design for customers. What kind of team they need?
A cross-functional team
Groups that make riskier or more conservative decisions than the single member would be comfortable with are experiencing _______________________.
Risk/Conservative Shift
What is the first step in the Decision Making Process
Identify the Problem
How many characteristics of groupthink are there?
8
The ________ spent together, the more successful the group
more time
In a ______team the manager’s job becomes managing outside the team. ( choose one type of the team)
Self-management
Unwritten rules excepted by society, and standards of behavior are _________?
Norms
CBS and NBC failed at this step in the Decision Making Process
Step 3, gather info and formulate alternatives
Swissair suffered from groupthink, but what action ultimately caused their collapse?
restructuring their board
Group/Team _________ and __________ have been proven to be more effective than individual ones.
goals and rewards
Self-managed teams are typically comprised of how many members?
10-15
Starbucks is increasing there _________ by pledging to hire 10,000 refugees by 2022.
diversity
3, What CBS show was kept on primetime that prevented them from accepting MNF
Doris Day show
T or F, the 2008 economic crisis could have been avoided if not for groupthink.
True
_________ ___________ can create an elite team, making the members proud to be a part of it.
Tough Selection
Teams are a way to better utilize employee _______ (one word)
Talents
The inability to handle agreement is what Paradox?
Abilene Paradox
Name one of the terms in the Development Cycle (hint: they all rhyme)
Form, storm, norm, perform, adjourn
Name one of the 8 group think symptoms/solutions
(Illusion of invulnerability, rationalization, illusion of morality, stereotypes of outsiders, pressure for conformity, self censorship, illusion of unanimity, mindguards)
__________ ____________ challenge a team, making the bond strong
Outside forces
To succeed in achieving their goals, teams must receive support from ______( one word)
management
A company that has eliminated managers and executives and has decided to work in teams and committees is eliminating _____________in there company?
hierarchy