The most important information needed from a prospect
What is contact information( Name, Number and Email) and type of apt?
100
How many pages is the 2014-2015 lease agreement?
What is 17 pages?
100
Filled out by prospect.
What is Prospect or Guest Card ?
100
The Grove is pet friendly as long as residents pay.......
What is Pet Fee and Pet Rent?
100
Office number
What is 325 672 2960
200
Prospect that you have their contact information and a buy sign
What is a Hot Prospect?
200
Day the Tenant and Guarantor are executing lease agreement.
What is lease execution date?
200
Saflok security, cabinet space, energy efficient appliances, W/D, bathroom, walk-in closet, full size bed, internet and cable, utilities included........
What is model talking points?
200
Resident wants to get out of their lease. Only option if they are non military
What is Lease Take Over Policy
200
(Sign Now through December and move in get 1 month free or sign 2013-2014 now through December and sign 2014-2015 get 2 months free) Name that Promotion!
What is Big Dig?
300
The most important thing to give a prospect when leaving a message or sending an email.
What is current promotion?
300
Monthly Installments add up to ........
What is Total Rent Amount?
300
2013-2014 electricity allowance per bedroom and 2014-2015 electricity allowance per bedroom?
What is $30 (2013-2014) & $25 (2014-2015)?
300
The electricity credit given for 2014-2015 per bedroom.
What is $25 a month/ per bedroom?
300
Management company that owns Grove
What is Campus Crest ?
400
Correct way to answer phone?
What is "We're having a great day at the Grove Abilene! My name is (name) how can I help you?"
400
Insurance program offered by Campus Crest
What is TLL (Tenant's Liability)
400
24hr Gym, tanning beds, library, coffee bistro, resort style pool, volleyball court, basketball court, grills, and fire pit.
What is Amenities?
400
Annual Fee paid to upkeep the property and the unlimited use of our amenities.
What is Community Fee?
400
Office Hours
What is M-Th 8am-10pm F 8am-8pm S 10am-8pm Sun 1pm-6pm
500
A prospect's guarantor is out of town or unavailable to complete the lease what can we offer to help their lease get complete.
What is faxing or emailing lease paperwork, applications, etc. to Guarantor?
500
Lease term for the 2014-2015 lease
What is August 17, 2014- July 31, 2015?
500
Somethings you should say to and/or ask a prospect at the end of the tour
What is 1. Our current prices are...... 2. Our current promotions are......... 3. Do you have any questions? 4. Let me grab a pen so you can start filling out your application.
500
Correct way to answer the phone.
What is " We're having a great day at the Grove Abilene this is (Name)! How can I help you?