OTC
Name one example of an over-the-counter medication
ibuprofen, acetaminophen, loratadine, robitussin, paracetamol
Give an example of a common side effect of medications
Nausea
Name one function of prescription medications.
To treat a specific illness or condition
How often do most Humana OTC benefit allowances reset?
Annually
What is a common reason people use OTC medications?
To treat minor health conditions
What should you do if you experience severe side effects?
Seek medical attention immediately
Why might a doctor prescribe medication instead of recommending an OTC option
Due to the severity of the illness or specific health needs
Which system can track member interactions and help resolve OTC benefit disputes?
CRM
What is a risk of not following dosage instructions on an OTC medication?
Potential overdose
How do side effects differ from medication misuse?
Side effects are unintended, while misuse involves incorrect use of the medication
What is a prescription medication
A medicine that can only be purchased with a doctor’s written order
The difference between RX Connect Pro and RX Nova Pro
RX Connect Pro - Copays
RX Nova Pro - Claims
What is the #1 most bought preventive drug in the US
Atorvastatin: A medication used to lower cholesterol levels
What is a side effect?
What is an unpleasant symptom that occurs from taking a medication
What's the difference between brand name and generic OTC drugs?
Brand name - Patented, marketed under propietary name by pharmaceutical compainies
Generic - contains the same active ingredients as their branded counterparts but are marketed under their chemical name
Which system helps Humana representatives access a member's OTC benefit details during a call?
Debut via CRM