DUNNING
What time does a bill need to be paid by on its due date?
7pm
301 SE 4th Ave, Gainesville, FL 32601
How much is the late fee when a residential bill is not paid by its original due date?
1.5% or $1, whichever is greater.
*1457
How long must a customer have services for a payment extension
6 MONTHS
How many CW pts does a return payment incur?
30 points
7:30am - 6pm
$52
What is the main number for GRU
352-334-3434
What is the turn on charge for E,W,G AND R
$87.50
How many days after disconnection for non pay until the account is dunning moved out
7 days
What is Kinnzon Hutchinson's official title with GRU?
Director of Customer Operations
How much is the fee for paying over the phone or online through Kubra?
$2.99
352-334-2330
What is the maximum payment on Kubra per transaction?
$1000
How many CW points are assessed to an account that has been confirmed to have tampered with a meter?
90 points
PO BOX 147051
What is the turn on charge for refuse?
$13.50
What is the FULL PHONE NUMBER for family members of call center reps to call during an emergency?
352-393-6800
How much is the gas meter testing ?
$95
What is the charge for Gas services being disconnected for non-payment?
$75
What is the GRU ID for Language Line Solutions?
518293
What is the fee for a returned payment over $800? (Percentage, not dollar amount)
5%
352-334-2550
The fee for a 5001 water meter reconnect after hours
$87