"Security" Blanket
Rather than protecting endpoints or networks, this security tool focuses on reducing human risk through training and simulated attacks
What is KnowBe4?
Secure texting system used to communicate patient information
What is Tiger Connect?
This tool is used to access sensitive company resources when not at one of the Good Shepherd locations
What is a VPN?
Two of the three desktop support analysts responsible for devices (i.e., laptops, desktops, iPads).
Who are Stephen, Neil, and Marc?
The process by which a replacement laptop SHOULD be requested if your dog eats a keyboard key or you leave it on top of your car and drive away.
This email security solution filters incoming messages to block spam, phishing attempts, and malware before they reach employees' inboxes
What is Barracuda?
Voice dictation system used for patient charting
What is Dragon?
These physical devices - often mounted to walls or ceilings - broadcast wireless connectivity throughout Good Shepherd locations
What are Wireless Access Points?
The last name of one of the two database administrators responsible for server setup, administration, etc.
Hint - they share the same first name.
Who are Radande and Adams?
(Both Jonathan!)
One of the two types of alcohol that can be used to bribe the CIO in order to get projects and/or tickets moved higher in the queue.
What is bourbon or gin?
By using this capability, employees help reduce cyber risk by enabling faster detection and removal of phishing emails across the organization
What is the Phish Alert Button?
System used by several service lines to send/receive referrals
What is WellSky/Careport?
This resource ensures critical systems continue function during a power outage, while the backup generator comes online
What is a UPS or battery backup?
The newest member of the staff, responsible for clinical informatics oversight primarily for the Raintree system.
Who is Nellie Brosious?
Currently the longest running project requiring IT involvement, IN PROGRESS at Raker and planned for Bethlehem LTC and IP Pediatrics once completed at Raker.
This regular security communication keeps employees informed about the latest threats and provides practical tips for spotting attacks
What are the Weekly Security Tips & Quarterly Security Newsletter?
System used for General Accounting, including Accounts Payable, General Ledger, Supply Chain
What is Allscripts/Veradigm?
This mandated practice defines how long hospitals must securely keep clinical and administrative records before they can be archived or destroyed
What is Data Retention?
One of the two people responsible for provisioning of users within multiple systems.
Who are Bryan Zimmerman and Casey Duncan?
2155883955
What is the CIO's cell phone number?
A single word in an email subject line can trigger this protection to help prevent unauthorized access to sensitive healthcare data
What is adding "encrypt" to the email subject line?
EHR used at Bethlehem LTC and Raker, implemented in 2021
What is Point Click Care?
Enrollment into this platform is required if an employee wishes to access any company information from a smartphone or tablet
What is Mobile Device Management (MDM)?
This person is responsible for network administration across the system.
Who is Jeff Webb?
A roster present for IV, VIII, IX, XI, but without success.
Who are the Minnesota Vikings?
(His favorite football team. Poor guy.)