What does non-Comedogenic mean?
It wont clog pores.
How many acids does the ingrown hair serum have in it?
1 Glycolic
Evet Guest Should Receive 2 of these. One from the GSA and one from the WS.
Compliment
Other than the B3G1, B6G1m B9G2, B9G3, what other Wax Pass option do we offer?
Unlimited
How much did it cost Jud to go to Christmas Holiday?
$0
When Checking in a Guest, we always ask if there have been any changes to skincare or __________Because if can make the skin more sensitive to the Waxing Service.
Medications
How many core Values are there?
4
We Care about Each Other, We do the Right Thing, Delight Our Guests, We have Fun While being Awesome!
We Greet Every Guest with a....
Smile
What is our New Guest Retention Goal?
35%
What is the most expensive Service we offer?
Brazilian P
To receive a successful wax, Guests should ensure their hair is at least this long before their Reservation.
1/4 of an inch or the length of a grain of rice
Name the Full System.
Wash, Exfoliator, Treatment, Moisturizer
Why do we want to leave space in between Guests when Rebooking Reservations?
To allow Space for Walk-ins
What savings percentage is a Buy 9 Get 3 Wax Pass?
25%
What is Kelli's Favorite Product?
Bi Phase Moisturizer
A FTG, should be booked out how many weeks?
3 Weeks for 3 Visits
What 2 Types of Exfoliators do we have?
Chemical and Physical
The greeting we use when answering the phone.
It's a Gorgeous Day at EWC this is "Name" How can I help you?
Name one Benefit of adding on Services for Wax Specialists.
What are the names of your Franchisees?
Pavan and Michelle
How long does a Guest have to wait to get their eyebrows waxed if they just got Botox in their forehead?
2 Weeks
What are the 3 “A’s” that describe the ingrown hair serum?
Antibacterial, Antiseptic, Antifungal
What are we the Experts at?
WAXING!
A Guest with 2 or More Wax Passes is called this.
Unicorn
Jud's Daughter is going to college to play this sport
Soccer