Visit Registration
Workflow Tasks
Who to tell?
Miscellaneous
Packet Building
100

The main part of a visit you should never guarantee 

Faculty meeting

100

You do this when you open the last box of anything related to snacks/drinks 

Tell Kelly

100

This person helps prospective students with their financial aid package

Their admissions counselor

100

This is what you do when you cover a shift

Remember who you are covering for and adopt their workflow tasks
100

This is what differentiates a packet for a late arrival from a normal one.

A gray lanyard

200

What you do when someone wants to meet with a coach

Tell them to fill out the recruitment form

200

Something to always double check for when saving chapel seats? 

Group Visits

200

This office can help get you off the Cedarville Magazine mailing list

Advancement

200

The last thing you do when you leave the front desk at 5pm

Lock the front doors
200

This is how many meal tickets go in a packet

One more than the student's guest count

300

The only days when someone can request overnight housing

Event days (preview days included)

300

This is when you save chapel seats

As soon as you get in at 8am

300

This is what you should do when a student is visiting next week and tells you they want to attend a class

Tell them we will do our best to work it into their schedule and tell Lynsey all the details they gave you

300

What to do when you are covering the front desk and someone comes in for an admissions counselor meeting

Tell them you will let their counselor know and they can have a seat (and they can grab a snack or drink if you want), then chat the counselor to let them know and include a description of the student

300

Additional pieces that go in walk-in packets

Pen, QR code, generic connect card

400

This button doesn't work and should never be used

The reschedule button?

400

This is what you do if you notice a task has not been completed 

Make sure it gets completed

400

Someone is calling to register for a visit to look at our PA program

Send them to Grad Admissions!

400

This is what you should do with an empty box

Break it down and take it to the dumpster if it is too big to go in the trash
400

You notice something looks off on a schedule or something goes wrong (i.e. ripping the corner off of a schedule)

Don't ring it back to Lynsey so she can reprint it

500

What to tell someone if they call on Friday and want to visit on Monday

They can come, but they will be a walk-in (include when and where they should arrive)

500

What you do when you complete a workflow task

Mark it as completed

500

Someone calls to tell us they are visiting today, but are running late

Let Lynsey or Kelly know

500

Approximately how many people should be on one tour group

15

500

This is what is different about event day meal tickets

They only offer lunch at The Commons (and they do not say 1000 days on the back)