Tunnel safety and Employee Safety
Chemistry 1
Chemistry 2
retracts
Preventing Discontinues
100
What goes through in a truck bed?
Nothing
100
What is the first product that goes on in the car wash?
Silver
100
What is the newest product?
Titanium
100
Do we send this or any bike rack?
No, these need to be removed before entering the wash.
100
What do we say when someone wants to cancel?
why? anything we can do to keep you as a member?
200
How many people in your group have top brushes? and how many have Mitters?
depends
200
What basic chemical comes directly after Carnauba?
System yellow remember that System yellow is after carnauba because it is yellow just like carnauba wax.
200
is System red a high or low ph?
high
200
Do we send it?
No, hoses will get pulled out by our wraps or top brush and cause a lot of damage.
200
I see your price went up I want to cancel
Emphasize the service and quality we provide.
Tunnel upgrades we just did.
Last but not least let me get my manager.
300
Since we have a button that says bike rack, we must be able to send a bike rack, correct?
No
300
Will carnauba wax hurt my car?
No because it is organic. Carnauba wax is also in gummy bears.
300
What are the four new chemical reformulation?
Hotshine, System green, Platinum seal, and tireshine
300
What retract should this get and what should be removed before going through?
everything!
300
I want to downgrade my Titanium
Hello, I'd Be happy to downgrade your membership today, but i wanted to let you know with our Titanium membership ($36.99), you save $15.01 by your second wash and $11.01 by your second wash with the platinum membership ($32.99)
Thats a $4.00 savings difference with the titanium membership which pays for the $4 increase you pay each month by keeping it! Its totally worth it to keep washing Titanium Style!
400
It is mandatory to wear safety glasses when? (3 part answer)
In guide up, cleaning the tunnel, or using any high pressure.
400
What is our drying agent?
System black because its right before our black blowers.
400
Does tire shine+ sling?
No it was formulated to prevent sling
400
What do you do if your not sure if something can go through?
Ask your manager!
400
I want to cancel my subscription the person down the road has FAMILY PLANS!!!
Thank you might I ask how much you will be paying for two I am confident we already beat or meet their prices.
500
Where should hoses and ladders be when running the tunnel?
Completely out of the tunnel
500
Is system yellow a high or low PH?
Low PH
500
Where did we get the idea for the Wax sheet?
Krispy Kreme
500
What do you do if a customer has been going through with a fuel pump? It has a membership, but we shouldn't send those.
Turn it away. Just because it is a member does not mean we should continue to send those and get your manager.
500
What is the most important thing to do when a customer wants to cancel?
Ask questions