Product
Marketing & Customer Experience
Digital Disruption & Technology
Sustainability & Circularity
Wildcard
100

This internal number is used by retailers for stock item management and differs based on product variants like size and color

Store Keeping Unit (SKU)

100

This fictitious or archetypal representation of a target customer helps a fashion company understand its audience's needs and behaviors

Buyer persona

100

This form of wireless communication uses electromagnetic waves to uniquely identify objects and is used for real-time store stock replenishment

RFID (Radio Frequency Identification)

100

This "cradle to grave" socioeconomic model describes a system where products are produced, used, and then discarded as waste

Linear model

100

This business practice involves hiring a third party outside of a company to perform services or create goods that were traditionally handled in-house by the company's own staff

Outsourcing

200

This term refers to the range of choice offered to a consumer within a particular classification of merchandise

Assortment

200

These four key factors, including product and place, form the essential pillars of any marketing strategy

4 Ps of marketing

200

This distributed, decentralized digital record of transactions uses cryptographic hashes to ensure that data is permanently recorded and difficult to alter

Blockchain

200

The three principles of this model, driven by design, include eliminating waste, regenerating nature, and circulating products at their highest value

Circular economy

200

This term refers to a set of corporate policies, processes, and procedures designed to ensure that a company adheres to the specific norms and regulations of its industry or jurisdiction

Compliance

300

Within the apparel classification, examples such as knitwear, denim, leather, and swimwear represent this specific organizational grouping

Product families

300

This concept describes the joint creation of value where a company and a customer co-construct a personalized service experience through active dialogue

Co-creation 

300

This upcoming EU regulation aims to improve transparency by providing consumers and authorities with data on a product's compliance, composition, and circularity potential

Digital Product Passport (DPP)

300

This circular practice involves using waste materials exactly as they are to create new products of equal or better value than the original item

Upcycling 

300

This sustainability approach focuses on integrating requirements like durability, recyclability, and energy efficiency into products at the design stage to ensure they are fit for a circular economy

Ecodesign

400

This specific dimension of an assortment refers to the number of items (SKUs) provided within a single product classification

Depth of merchandise

400

haracterized by a high level of customer involvement, this practice involves producing unique, made-to-order garments or accessories tailored to the specific requirements of an individual

Customization

400

This retail strategy focuses on the holistic, synergistic management of all channels and touchpoints to provide a single, unified, and integrated shopping experience centered around the customer

Omnichannel retail

400

This three-pillared framework provides criteria to measure the non-financial impacts and risks of an investment or company

ESG (Environmental, Social, and Corporate Governance)

400

These represent legally binding and judicially controlled norms, such as national laws and European directives

Hard law

500

This ratio, which measures a company’s non-tangible value, is calculated by dividing a publicly traded firm's market capitalization by the value of its tangible assets

Tobin’s Q

500

This segmentation approach groups customers by the results they seek from a product, identifying categories like "Bargain," "Stand-out," and "Fitting in

Outcome-driven segmentation 

500

The key origin of digital disruption

Customer behaviour, reducing inconveniences/pain of buying

500

This sustainability framework requires a firm to achieve simultaneous performance in three dimensions: economic, social, and environmental

Triple Bottom Line (TBL)

500

Far from disappearing in the digital age, traditional retail locations are mutating into...

Omnichannel hubs (or logistic nodes), experiential spaces