Guardian Basics
Name the company we all work for
What is Guardian
The person who has responsibility for LTD, Life, Life Waiver and Supplemental Health
Who is Drew DeChristopher
The tool most commonly used for meeting, chats, and collaboration
What is Microsoft Teams
This beverage often powers morning meetings
What is coffee
The line of business focused on helping customers who cannot work due to illness or injury
What is STD and LTD
The leaders responsible for coaching and supporting case managers
Who are team leaders, claim consultants
A place where Guardian employees complete required learning and training courses
What is Workday Learning
This place many Guardian employees work from on a regular basis
What is home
Our customers rely on us to provide this when life doesn't go as planned
What is financial protection/security
What team manages Financial Review and Complex Claims
What are the Complex Claims Team and Financial Team
These should be asked often during onboarding
What are questions
One of the best ways to get to know co-workers
What are coffee chats
The department that helps employees with benefits, onboarding and many employee-related questions
What is Human Resources
The individual responsible for managing a claimant's case
Who is the Case Manager
A successful onboarding strategy that involves reaching out to teammates and building relationships
What is networking
This can be a hobby, talent, or interesting fact that helps teammates learn about one another
What is a fun fact
A key skill for success in LTD that involves empathy and business decisions
What is customer service
The most important teammates for a new hire during their first few months
Who are Team Leaders, Claim Consultants, Learning and Development and Peers
Something every new hire should when they don't understand a process
What is ask for help
The most valuable thing a new hire can bring during onboarding
What is curiousity