Gucci Jeopardy

Let's Talk Policy!

100

What is the return policy for beauty items?

10 days.

200

What two materials cannot be shipped to California?

Python and Kangaroo

300

What three payment types does Gucci.com accept?

Debit Cards

Credit Cards

Paypal

400

How many business days does it take for a FedEx tracer to complete?

3-5 business days.

500

In what circumstance(s) can we waive signature required on a package?

None.

It's Raining G's

100

Name 4 different types of materials that Gucci uses.

Leather

Fabric

Canvas/supreme canvas

Python

Cellarius

Cuoio tusk

Crocodile

Ostrich

Lion

Shanghai

Nappa Duemila

Gucci signature

200

What year was Gucci founded?

1921

300

What city was Guccio Gucci born in?

Florence, Italy

400

Which of the below is not a brand symbol?

A. Shanghai

B. Lizard

C. Flora

D. Bamboo

B. Lizard

500

What year was Alessandro Michele assigned creative director of Gucci?

2015

Inside the System

100

How long does it take for ground shipping to be sent to Idaho? (excluding processing time)

4 days.

200

What does AVS I mean?

International/foreign credit card not supported.

300

What system do you use to re-authorize a credit card?

Java

400

What is the difference between AVS X and AVS Z?

AVS X: Street address and zip code matches.

AVS Z: Partial match - street address matches; zip code does not.

500

What must you enter in the box 'Card Type' when updating a credit card?

"UNKNOWN"

The Eleventh Hour

100

True or False: I can ship my package to a nursing home.

True

200

What is the difference between a backorder and pre-order?

Backorder: sold out item is available for reservation.

Pre-order: new item is available for reservation.

300

What 2 other countries can we ship to besides the U.S?

Canada

Puerto Rico

Guam

400

Which of the below is not a brand symbol?

A. Lion

B. Tiger

C. Cougar

D. Snake

C. Cougar

500

What is the resolution time for Lost in Transit logs?

3-5 business days.

You, Me, and Double G's

100

True or False: My sister can pick up my package even though it has my name on it.

True: as long as her ID address matches the package.

200

Who was the creative director of Gucci in 2002?

Tom Ford

300

Which of the below is not a communication value of Gucci?

A. Urbanism

B. Traditionalism

C. Emancipated Sexuality

D. Sensual Romanticism

B. Traditionalism

400

What states can ground shipping not be sent to?

Alaska

Hawaii

500

Name 4 types of address we cannot ship to.

P.O. Boxes

APO/FPO addresses

Freight Forwarders

International addresses

Boutiques (unless placed by store associate via iPad)

Hotels (will accept)