Annual Passes
UO Systems
Accommodations and Passes
Park and CityWalk Eats
On-Site Hotels
100

This annual pass provides guests one complimentary HHN ticket, express after 4pm, and free valet parking.

Premier Pass

100

This is the system TMs use to process transactions such as ticket and pass sales, premium products, and discounts. 

Galaxy

100

This is the only attraction that requires a park-to-park ticket or annual pass.

The Hogwarts Express

100

The Portland Cream and the Grape Ape can be ordered at this quick-service restaurant in CityWalk.

Voodoo Doughnut 

100

These are the three hotels that provide guests with unlimited express passes at the two dry parks.

Loews Royal Pacific Resort, Loews Portofino Bay Hotel, & Hard Rock Hotel


200

This annual pass has block-out dates and provides passholders 50% off daytime self parking. 

Power Pass

200

This is the system that is used to document guest feedback and recovery. 

SalesForce

200

The organization Universal Orlando has partnered with to assist in issuing accommodations to our guests. 

IBCCES

200

Butterbeer and Fishy Green Ale are two unique beverages that can be found in this area of Universal Studios. 

The Wizarding World of Harry Potter- Diagon Alley (London)

200

This resort includes a bowling alley and a lazy river for guests to enjoy.

Universal's Cabana Bay Beach Resort 

300

This is the number of guests one FlexPay contract can include. 

Six (6)

300

These are the translation devices GS coordinators have access to. 

PocketTalks

300

The three accommodations provided for guests at the Rentals areas inside of Islands of Adventure and Universal Studios.

ECVs, wheelchairs, and strollers 

300

The two full-service restaurants inside of Islands of Adventure.

Mythos Restaurant and Confisco Grille 

300

This transportation service is provided to all on-site hotel guests. 

Complimentary shuttles 

400

This pass has the most blockout dates and does not include free parking.

Seasonal Pass

400

This is the system used to log and search for guests' lost items. 

ChargerBack

400

The two rides that do not accept standard or unlimited express passes. 

Hagrid's Magical Creatures Motorbike Adventure and Pteranodon Flyers 

400

Burgushi is a fusion of sushi and hamburger that can only be found at this CityWalk full-service restaurant. 

The CowFish

400

Harbor Nights is a monthly food and wine event that takes place at this hotel. 

Loews Portofino Bay Hotel

500

This the location of the Universal Orlando Annual Passholder Lounge. 

Toon Lagoon (Betty Boop) 

500

The system used if a guest brings TMs this type of of confirmation number: 20160302GCC12345-1

Open Order

500

Guests who require seating accommodations would be issued this type of pass.

Priority Seating/Show GAP (Guest Accommodation Pass)

500

This is the name of the multi-colored frozen treat at Volcano Bay.

Waturi Fusion 

500

This hotel is located directly adjacent to Aventura Hotel, and provides its guests water taxi transportation to CityWalk. 

Loews Sapphire Falls Resort