Engagement
How are patients referred to Synapticure?
Via intake form in our website
Inbound calls
Fax
File transfer from partner (GUIDE only)
Which care team member completes the Initial Intake?
Care Navigator
How much does CMS cover yearly for respite care in the GUIDE program?
$2,500 per year, from July-July
In the purposed new CareND onboarding model who performs initial intake?
Intake specialist
What is the fastest animal?
Cheetah
Name one tool that PES (Patient Engagement Specialist) use in their workday?
Zoom Contact Center for outbound calls
Availity for insurance checks
Core for scheduling and sending our pre assessment forms
Name 3 consents forms that are sent to the patient
AOB, HIPPA, Registration consents
Name 3 benefits that the GUIDE program offers
Respite Care
24/7 access to care
Care navigation
In home assessment
Mental Health Benefit
Caregiver education and training
Fast access to care
Quality of care
What are the minimum medical record requirements for an New patient Movement disorder visit.
Last Neurology Note
What was the VMA 2024 song of the year?
Expresso by Sabrina Carpenter
What is the next step when a patient is not eligible for the GUIDE program?
Patients are sent back to the engagement team to be offered CareND Services
Name the three assessments needed for a patient to be submitted to the GUIDE Program
FAST, PROMIS 10 and Zarit Burden Interview
What makes Synapticure a very special care provider?
Because Synapticure has a robust team, and offers virtual care, which allows care to go to our patients, in the comfort of their homes. Virtual care also increases access to care for the patients that difficulty leaving their homes.
Name three resources that CareND care team are to support patients with?
PT/OT
Medications
Respite Care
DME
Transportation
Food delivery system
Labs
Connection to services
Connection to local resources
Collaboration with in-person teams
Anything and Everything
What two people made history as the first father and son duo to play in the MBA at the same time for the LA Lakers?
Lebron James and his son, Bronny James
What partners have referred the most amount of patients to Synapticure for the GUIDE program and CareND to date?
GUIDE: Sr. Helpers
CareND: Social Media/ Brian and Sandra
What are the next steps after the initial intake and before CMS submission?
Provider visit or chart review for attestation
What other unique services are offered by CareND that enhances our quality of care?
CoCM
SLT
Genetics
Therapy
Care Coordination
Quality/Time devoted to patient care
Which of our physicians completed the first ever CareND appointment. Bonus of 100 if you can name the month and year.
Jaime Hatcher Martin
May 2022
What is the longest river in the world?
The Amazon river is 4,225 miles long
Name 3 things that cause patients be ineligible to enroll in GUIDE
Have Medicare Advantage as their insurance
Be part of a SNP or PACE Plan
Receiving hospice services
Residing in a long term care facility
Eligibility:
Have Traditional Medicare as insurance, can be dual enrolled
Have a diagnosis of Dementia
Living at home or in the community
What role does the CTOA (Care Team Ops Associate) play in the GUIDE program?
The role of the CTOA is to provide admin, patient and operations support within the GUIDE program.
In the implementation phase, they are also covering the medical assistant and referral coordinator roles in the addition of their responsibilities.
What's the biggest benefit of Synapticure?
You all, The TEAM!
Aside from ALS, Dementias, Huntington's and Parkinson's Disease, what other diseases does CareND see?
CBD (Corticobasal Degeneration)
MSA (Multiple System Atrophy)
PLS (Primary Lateral Sclerosis)
CIDP (Chronic Inflammatory Demyelinating Polyneuropathy)
AMN (multifocal Motor Neuropathy)
MG (Myasthenia Gravis)
Charcot Marie Tooth
Lewy Body Dementia
Mild Cog Impairment
FTD (Frontal Temporal Dementia)
and you can always ask.
What river forms part of the border between the United States and Mexico?
Rio Grande