File Management
Excel & Task Tracking
Communication & Email
Troubleshooting & AI
Reliability & Professionalism
100

What’s one rule for naming files professionally?

Use consistent words and dates (e.g., 2025-10-08_Project_v1.docx).

100

What column shows if work is finished?

“Status” or “% Complete.”

100

What should every subject line include?

The key task and date (e.g., “Status Update – Inventory 10-08”).

100

What’s the first step if a program freezes

Save work → close → reopen program.

100

What does reliability look like in digital work?

Organized files, on-time updates, clear communication.

200

Where should backup copies be stored?

In an Archive folder or on external storage.

200

Why sort tasks by due date?

To keep deadlines in order.

200

What’s the BLUF method?

“Bottom Line Up Front” — state the main point in the first line.

200

What 3 details make a good AI help prompt?

Tool name, problem description, and what you’ve tried.


200

How can digital organization lead to promotion?

Builds trust and shows initiative.


300

What’s the risk of saving everything on the Desktop?

Slows computer, files get lost easily.

300

How does color-coding tasks help?

It makes priorities and progress easy to see.

300

Name two reasons to keep messages under 5 sentences.

Clearer reading, shows respect for others’ time.

300

Why verify AI advice before acting?

To ensure it’s safe and correct before changing settings.

300

How can you show tech confidence on the job?

Keep a “Tech Notes” file of problems you solved.