Gusto 101
AI Everything
80s Trivia
Denver Facts
Customer Care Potpourri
100

Gusto was founded in this year, marking the beginning of its mission to simplify payroll and HR for small businesses.

What is 2011?

100

This AI assistant became famous for telling jokes, answering questions, and setting timers on iPhones starting in 2011.

What is Siri?

100

This arcade game, released in 1980, featured a yellow character eating dots while being chased by ghosts.

What is Pac-Man?

100

Denver brews more beer than any other U.S. city and is home to the world’s largest single-site brewery, located in nearby Golden, run by this company.

What is Coors?

100

This is Gusto's NPS goal for FY26.

What is 68?

200

Gusto was initially founded under this name before rebranding to its current name in 2013.

What is "ZenPayroll?"

200

This branch of AI focuses on teaching computers to understand and process human language.

What is natural language processing (NLP)?

200

This American pop star was known as the “Queen of Pop” and had hits like Like a Virgin and Material Girl.

Who is Madonna?

200

Denver’s Colfax Avenue holds a U.S. record for being the longest continuous street in the country, at this length.

What is 26 Miles?

200

This shared services team supports readiness, vendors, and customer relations, ensuring consistency across Care.

What is The Center of Excellence?

300

This Gusto attribute means "Be ambitious. Show and do, rather than tell and talk."

What is "Dream Big, Then Make it Real?"

300

In machine learning, this type of model is inspired by the human brain and is made up of layers of interconnected “neurons.”

What is a neural network?

300

This film, released in 1985, featured Marty McFly traveling back in time in a DeLorean.

What is Back to the Future?

300

This iconic Blue Mustang sculpture at Denver International Airport is infamous for its glowing red eyes and nickname.

What is Blucifer?

300

This initiative, launched by Advocate Readiness, empowers mentors to boost mentee performance and has already shown improved tNPS, reduced ACW, and increased SPH.

What is Gusto Goats?

400

These three people 

400

This company’s AI model, AlphaGo, famously beat the world champion of the board game Go in 2016.

What is DeepMind?

400

The 1980 eruption of this Washington State volcano was one of the deadliest volcanic events in U.S. history.

What is Mt. St. Helens?

400

In 1906, Denver became the first city in the U.S. to host this type of indoor sporting event, which took place inside the National Western Stock Show.

What is Indoor Rodeo?

400

This currently in-pilot AI tool will replace Co-Pilot and uplevel the advocate experience in Salesforce. 

What is Otto?

500

This team of designers, BSAs, and product managers strengthens our service experience, enabling every team to deliver seamless, efficient, and transformative interactions that exceed customer expectations.

What is USP? (Unified Service Platform team)

500

This type of model, including GPT and Claude, uses vast amounts of text data to generate human-like language.

What is a large language model (LLM)?

500

In 1983, this company released the first commercially available mobile phone, priced at nearly $4,000.

What is Motorola?

500

In 1970, Denver was awarded a special event, but became the only city to ever turn what after voters rejected public funding?

The Winter Olympics

500

This Radical Candor quadrant occurs when a leader shows high levels of challenge directly but low levels of care personally, often leading to demoralization and burnout.

What is Obnoxious Aggression?