EVS
Thorough room cleaning after isolation discharge is known as this.
Terminal clean
What is the passing score for a tray accuracy assessment?
100%
What does PPE stand for?
Personal Protective Equipment
What are the four response options patients can choose from on the HCAHPS Survey?
Always, Sometimes, Usually, Never
Cleaning from least soiled to most soiled areas helps to prevent this.
Cross contamination
This common hospital safety step helps prevent wrong patient procedures.
Two patient identifiers
This skill involves fully focusing, understanding, and responding thoughtfully to a patient.
Active Listening
The Joint Commission (TJC)
What does PIX stand for?
Psychiatric Inpatient Experience
List all 10 steps of HPC in order.
Interact with patient, pull trash, high dust, horizontal surface, vertical surface, bathroom, dust mop, inspect your work, damp mop, interact with patient
What are the 3 levels of thickened liquids?
Nectar, Honey, & Pudding
Tone of voice should always reflect this quality to build trust.
Empathy/Kindness
Per Crothall SOP there are a total of 10 high touch surfaces. Name four.
Light switches, Sink faucets, Restroom door handle, Flusher handles, Bed rails, Bed side table, Shower hand rails, Telephone, Remote control, & Call button
What does HCAHPS stand for?
Hospital Consumer Assessment of Healthcare Providers and Systems
This pathogen requires sporicidal disinfectant, rather than standard cleaning agents.
C.Diff (Clostridioides Difficile)
This could occur if a patient receives and consumes inappropriate food texture.
Aspiration
This communication method includes gestures, facial expressions, and posture.
Nonverbal communication
What is the 2026 Compass Healthcare Safety Campaign?
Spot it. Stop it. Be safe.
What does the term AMA stand for?
Against Medical Advice
This surface, often ignored, is a major reservoir for MDRO contamination near patient beds.
The underside of the over-bed table
What is the "Danger Zone" temperature range where bacteria rapidly grows?
40-140 degrees F
What does A.I.D.E.T. stand for?
Acknowledge, Introduce, Duration, Explanation, Thank you
Skipping high touch surfaces during cleaning most directly increases this.
Healthcare-Associated Infections
Legend has it, the original Positive Impressions Program was first drafted on this unlikely "document".
Back of a Dunkin Donuts napkin