Show:
Accounts
Consumer Loans
Mortgages
Visa's
Miscellaneous
100
Every member must have this type of share on their account.
Savings
100
List 2 types of loans that GWCU offers.
Auto & Trucks / RV's Boats / Mortorcycles, ATVs, Personal Watercraft, Snowmobiles, Trailers / Home Equity Loans & Lines of Credit / Signature, Share-Secure & Personal Loans / Business Loans /
100
Can a teller quote mortgage interest rates?
No
100
Name one type of Visa product GWCU offers.
Visa Debit / Visa Platinum / Visa Platinum Rebate / Visa Variable / Visa Variable with Rewards / Visa Debit (overdraft)
100
Briefly describe how to set up online banking.
Go to gwcu.org, click "not registered", select account type, follow the steps to complete account set-up.
200
You have to be this old to have your own account with no joint.
18
200
How old do you need to be to apply for a loan under your name?
18.
200
Can a teller do cash advances off of a cashliner 4?
Yes
200
Which 2 cards that we offer, give rewards points.
Visa Debit & Visa Variable with Rewards
200
How much are go-pay swipers for our members?
First one is free, $5 for each additional swiper.
300
Name 3 bennefits of opening a checking account.
It's Free / Debit Card / Free box of checks / Courtesy Pay / Direct Deposit / Student $25 Promo / ect.
300
True or False: A member can pick up their title at corporate once their loan is paid off.
False: : the member will be mailed the title within 2-3 weeks. If we have an e-lien the title will be mailed from the state.
300
What do you do if a member wants to payoff a mortgage/cashliner?
Find out the reason for loan payoff They may need to speak to a loan officer to save the loan If the member would still like to payoff the loan: call the Mortgage Payoff Hotline (Ext.8858) in the Operations department to obtain a payoff quote the payoff amount in Symitar is not correct for mortgage loans! Do not payoff a mortgage loan without speaking to the Operations Department! There may be fees that need to be included in the payoff that are not quoted in Symitar.
300
How many points do you recieve with signature based transactions on a visa debt card?
1 point for every $4.
300
What is the name of our third party fraud prevention and recovery program that we refer our members to?
Fraud Defender
400
Name 4 types of share that GWCU offers.
Savings / Secondary Savings / Insured Money Market / Christmas Club / CD's / IRA / HSA / Checking
400
Our auto loan rates are "as low as.."
2.74%
400
True or False: Most of our inhouse Mortgages are fee free.
True
400
What is the annual fee for our Visa credit card products?
There is no annual fee.
400
What is the initial fee for a reload card?
$2.95
500
How much are a box of the basic Goldenwest checks.
$20.25
500
Briefly describe our auto loan recapture program.
Purpose: To recapture loans for our members who have obtained loans with other financial institutions. Members will recieve a letter. Members are pre-qualified for a certain interest rate. Member receive cash back. Can be used to refinance from another institution or new purposes.
500
Briefly describe a HELOC.
Home Equit Line of Credit. An open end loan with your home as collateral.
500
What is the lowest interest rate we offer for our Visa rewards Credit Card?
7.99%
500
When using mobile deposit, how much is released per account on the day of the deposit before funds are placed on a hold?
$3,000.0