Show:
Poor Listening
Genuine Listening
Conversation
Response
Seek to be Understood
100
Only paying attention to what you want to hear.
What is selective listening?
100
"First listen with your ____, _____, and _____."
What are your eyes, heart, and ears?
100
53% of our communication.
What is body language?
100
One way we reply from self-centered listening. Making subconscious judgments while the other person is talking.
What is judging?
100
The #1 greatest fear in America.
What is public speaking?
200
Only listening to words. Not the body language or meaning.
What is word listening?
200
Something that lies beneath mirroring skill that you must have to truly understand others.
What is attitude/desire?
200
40% of our communication.
What is tone/feeling?
200
Repeating the same words as the other person.
What is mimicking?
200
Giving open advice to someone you have a high RBA with.
What is feedback?
300
Letting our mind wander while someone else is talking to us.
What is spacing out?
300
The person who said, "Until you walk a mile in another man's moccasins you can't imagine the smell."
Who is Robert Byrne?
300
7% of our communication.
What are words?
300
Digging up emotions before people are ready to share them. Interrogating someone with a lot of questions.
What is probing?
300
The mindset of only practicing the first half of Habit #5, Seek First to Understand.
What is Lose-Win or the Doormat Syndrome?
400
Not really paying attention to what someone is saying but making small, insightful comments.
What is pretend listening?
400
"Listen first, ____ second."
What is talk/talking?
400
Changing the meaning of a sentence by changing the tone of a different word.
What is emphasis?
400
Repeating meaning using your own words.
What is mirroring?
400
The section of trying to understand your parents to improve your relationship with them.
What is Communication with Parents?
500
Listening from our own point of view. Having conversations as if they were a competition.
What is self-centered listening?
500
The deepest need of the human heart.
What is the need to be understood?
500
Putting yourself in someone else's situation to help you understand them.
What is standing in their shoes?
500
Reflecting upon your own experiences to help someone instead of listening to understand.
What is advising?
500
"Seeking first to understand requires consideration, but seeking to be understood requires ________."
What is courage?